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← Clover UserVoice

Settings and activity

44 results found

  1. Tip Adjust After Sale and During Sale

    24 votes

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    3 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  2. If an order is partially paid please add the ability to add items or a discount to the remaining payments.

    37 votes

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    4 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  3. Detail Batch Report Needed listing all transactions at closeout

    43 votes

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    10 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Under Review  ·  AdminCommunications (Head of Internal Communications, Clover) responded

    All - We have are updating this status of this request to Under Review,  as we did not fully understand that this ask is for a detailed batch report to print from the device.

    Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard. 

    We do have a team reviewing this request.  Thank you for understanding our confusion and we will return with an update as soon as one is available. 

    Thank you

    Clover Communications

    Vincent Pappalardo supported this idea  · 

  4. Option to require a reason for refund

    54 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  5. If an employee closes out a fellow employee's order, the tip should not transfer over

    55 votes

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    Outreach Request  ·  3 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  6. Void Reason

    93 votes

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    Started  ·  8 comments  ·  Taking Payments » Voids  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  7. Reopening a ticket to add items when a partial payment is made

    10 votes

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    0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  8. Keep tab open after partial payment

    3 votes

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    0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  9. Tip Entry needs to be accessed on tablet screen AND printed receipt.

    29 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,


    This feature is under review. 


    A current workaround is to set up one device with counter service (tip on tablet) and another device with tip on paper. 


    Thanks,

    Clover Product

    Vincent Pappalardo supported this idea  · 

  10. Rev Class Data On Employee Report (from Clover device)

    2 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  11. Merchant want to set up both ways for the tip entry. One is adding tip during the sale, other one is adjusted tip after sale.

    4 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  12. make it possible to tip on both the clover terminal and have a tip option on the printed receipt.

    4 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  13. Would like a feature where tips can be added on both printed receipts and tablet screen

    5 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  14. Need tip line on Phone orders in register

    14 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  15. Tips On Tablet Screen AND Printed Receipt

    68 votes

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    17 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  16. Guest count included on reporting

    60 votes

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    16 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Vincent Pappalardo commented  · 

    Agreed. Its been planned for 2 years but Clover tracks the number of guest already so cant see why its not an easy fix.

    Vincent Pappalardo supported this idea  · 

  17. guest count

    13 votes

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    3 comments  ·  Reporting Functions » Inventory/Orders/Customer/Sales Reporting  ·  Admin →
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    Vincent Pappalardo commented  · 

    This feature needs to be added ASAP.
    This is a key report all restaurants like to know.
    Clover is already tracking the number of guests, so I'm pretty confused on why it can't be done.

    Vincent Pappalardo supported this idea  · 

  18. Fire custom items to the kitchen using labels

    32 votes

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    2 comments  ·  Devices/Hardware » Accessories/Peripherals  ·  Admin →
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    Vincent Pappalardo supported this idea  · 

  19. Employee Summary by Revenue Class report needs to be available on the terminals, not just Dashboard..

    95 votes

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    17 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 


    If comparing to the Employees Report within the Web Dashboard, which shows Employee Sales Summary and Employee Summary by Revenue Class, would this information suffice, or are there additional details/classes that would be helpful for this on-device report?


    Also, does the Reporting App on the device help with this request, or is that also missing pertinent information that your staff would like to see?


    Thanks, 

    Clover Product

    Vincent Pappalardo supported this idea  · 

  20. Discount Reason Prompt

    72 votes

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    4 comments  ·  Taking Payments » Discounts  ·  Admin →
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    Vincent Pappalardo supported this idea  · 
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