All Other Suggestions

We’d love to hear your suggestions on how we can improve your Clover experience.

  1. merchant copy

    You used to be able to print two copies of the receipt (one for customer and one for merchant) as originals. Now the second receipt automatically says re-print. We like to keep a hard copy of all receipts. We would like first receipt to say "Customer copy" and the second to say "Merchant copy." We have the FLEX II's

    7 votes

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  2. Several merchants want a "Round Up" program like there was for "Round up for Schools." Round up to the next dollar for donations.

    Several merchants want a "Round Up" program like there was for "Round up for Schools." Round up to the next dollar for donations of the merchants choice.

    2 votes

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  3. An option to add pictures to Clover Online Ordering

    Our customers have continuously requested an option to add pictures to the online ordering so they know what they're ordering, such as Uber Eats, Grubhub and so on.

    11 votes

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  4. Introduce Dynamic or Sub-Modifiers to display/require New Modifiers Based on Selection of Other Modifier(s)

    We would love the ability to dynamically show / require new modifiers based on other modifier selections. For example, right now we have two inventory items per sandwich -- 1) Sandwich 2) Sandwich + Combo. Option 2 includes modifiers for type of drink and type of chips. We would like to condense the two buttons down to one "Sandwich", with a modifier for the combo. If the combo modifier is selected, it would pop-up two new (required) modifiers for the selection of the drink and chips.

    If we did this now, the Chips & Drink modifiers could not be marked…

    5 votes

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  5. 3 votes

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  6. Have a option for retail version with the dining app feature for nail and beauty salons and other business that have work stations

    I would like a retail version of the dining app features to use in the nail/beauty salons where they have set stations (tables). This version would be helpful to include a calendar to book appointment / schedule activities. A waitlist with texting ability would also be a benefit.
    These businesses also need to be able to split tips for services on the same bill. They currently are running the clients card several times or splitting their tips manually. This is an issue for accurate reporting, time consuming, and issue with getting their accurate tips sometimes.

    2 votes

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  7. Smaller Item Buttons

    I would like to be able to view all my items on one screen without scrolling. I would like to change the size of the buttons. right now the max display is (6x5) 30 items. Would like to be able to increase that by making the buttons smaller.

    2 votes

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  8. A quick option to Print tickets Total or Itemized - Not all or nothing, individually.

    Quick option to print ticket totals in lieu of itemized on a single ticket. For Example: Print total or Itemized option.

    1 vote

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  9. All users vote! Ability to add an upcharge to prices on a Category and time frame.

    All Clover users! Vote on this one..Ability to add an upcharge either by % or flat charge total on a Category. Example the establishment wants to add an upcharge to its regular prices without the customer seeing the charge for a certain period of time for example a band from 7PM to 11PM. Most other systems can do this.

    3 votes

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  10. How can I enter a name on first time users?

    Ability to type in a name for first time users, numbers, etc.

    1 vote

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  11. using the mouse, can't access long list

    When a customer orders more than 8 or 9 items, and we've added a % discount to each, the list on the clover console gets long and a scroll bar appears. Using a mouse, you can scroll down to view these "hidden" items, however, when attempting to click on one of these "lower" items, the list reverts back up to the top and you cannot click the lower items. Yes, we found out with cloverhelp you can use your finger on the touch screen, but we've been trying to use the mouse. It would be terrific if CLOVER IT could…

    1 vote

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  12. Ability to Create an order on the POS, then send an invoice to a customer for payment.

    Ability to Create an order on the POS, then send an invoice to a customer for payment. If you could log into the online dashboard, and select an open order, and send it as an invoice to a customer who then could pay it online.

    9 votes

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  13. Virtual Terminal pull items from inventory

    When using virtual terminal there is no way to pull items from our inventory. Would be a nice feature.

    8 votes

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  14. Alpha numeric Keypad

    Merchant would like to have alpha numeric keypad when customer entering the PIN for Chip card payment.

    2 votes

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  15. FULL UPDATE to the Multi-Location Dashboard and Support

    The Multi-Location Dashboard is great, in theory. However, 3 BIG changes can drastically help franchises and enterprise level businesses. This would allow Clover to stay competitive in the market without merchants switching from Clover to higher end POS' to compensate for lack of options for franchises and enterprise level businesses.

    1. We NEED the ability to not only link, but to support and have full functionality of multiple locations for the Multi-Location Dashboard using ALL current service plans, including the older $29.95 Register plan and current Counter Service plans. Merchants should not have to downgrade from the current Counter Service plan…

    12 votes

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  16. Clover Online Ordering - make items unavailable when quantity reaches zero

    Merchant's are requesting the ability to enter a quantity of items to be sold and then have the item show "currently unavailable" when the quantity reaches zero.

    8 votes

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  17. 1 vote

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  18. Omni Channel Gift Card Solution

    Clover should have the ability to both sell/redeem gift cards in-store and online (ecommerce). Currently, gift cards can only be redeemed in-store.

    1 vote

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  19. Saving an order while taking product out of inventory before customer pays.

    We continue to have issues with our inventory system due to common scenario when a customer calls in an order or emails an order. The problem is we are unable to enter the order into clover without them paying for it at that time. What happens we can enter the order and save it, but it doesn’t take the product out of inventory. While we wait for the customer to come in and pay, someone else on line or in store can still purchase the item and buy it from underneath the customer who has it on hold because it…

    1 vote

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  20. Cant see which servers are working which tables anymore

    Recently I cant see which server has opened a table. Neither can the server. Causing the wrong tables to closed out. Told to edit the floor plan and make the tables larger. our floor plan wont allow for us to make the tables any bigger than they already are. Tech support is blaming the latest update. Can you please fix.

    3 votes

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