Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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  1. This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.

    71 votes

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    13 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Offer a Clover Kitchen Printer option that connects via Wi-Fi

    49 votes

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    4 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  3. We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this. Clients are having to pay for this known issue when their equipment is past warranty.

    31 votes

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    0 comments  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Have the ability to allow Clover Go to have access to the full inventory including modifiers that are added to the inventory.

    30 votes

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    11 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Be able to send an invoice via email directly from Go app, similar to how Square does it.

    This would need to include the ability to pay the invoice online.
    Would love to be able to compete with Square on this. Lost several deals because of not having this feature.

    26 votes

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    under review  ·  1 comment  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 25 votes

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    under review  ·  0 comments  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Merchant is requesting a product enhancement for clover to include the option for custom items to fire directly to the as do labeled items.

    24 votes

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    2 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 21 votes

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    2 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.

    21 votes

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    2 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.

    20 votes

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    planned  ·  5 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  11. When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…

    17 votes

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    0 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Clover Go should have access to ring up variable-priced items from the inventory. Currently it will show in the dashboard but it will not reflect in the Clover Go when you are ringing up an item by inventory.

    17 votes

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    planned  ·  2 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Wants to remove/reduce the sound when device confirms completed sale.

    Will help customer remember to take their card.

    17 votes

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    planned  ·  4 comments  ·  Other Device/Hardware Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order

    16 votes

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    2 comments  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Customizable Screensaver feature for informing employees of daily specials, etc.

    16 votes

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    0 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Clover Flex needs a drop rating to be able to regularly survive a drop from 42". In meantime, offer a retractable security lanyard to interface w/ K Slot on device

    15 votes

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    0 comments  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Since Clovers cannot be reprogrammed between processors, as merchants upgrade equipment or switch processors, endless hardware pieces are being trashed or not disposed of properly. We have an ethical obligation to implement some type of recycling program for merchant's to return unused/unwanted equipment.

    14 votes

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    0 comments  ·  Other Device/Hardware Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Merchant needs the clover go to send employees carbon copy receipts of there transactions only.

    14 votes

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    under review  ·  0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →

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  19. need the cash drawer to open for signature debit sales. Busy QSRs don't have time to thread the needle of the slot in the front of the cash drawer. If it can open for credit card sales it should open for signature debit sales

    13 votes

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    1 comment  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 12 votes

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    1 comment  ·  Accessories/Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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