39 results found
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37 votes
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Clover Flex needs to be able to regularly survive a drop from 42". In meantime, offer a safety lanyard to interface w/ K Slot on device
Clover Flex needs a drop rating to be able to regularly survive a drop from 42". In meantime, offer a retractable security lanyard to interface w/ K Slot on device
23 votes -
Can the Clover Flex print to the Clover Station printer if needed
Can you make the Clover Flex print to the Clover station Printer (in case they run out of paper for the Flex)
19 votes -
Clover FLEX NEEDS TABLE MAP IN CLOVER DINING
Clover Flex needs the table mapping of clover dining instead of a list. The list of numbers is overwhelming to the eye. The server can't memorize the numbers easily. The visual on the station and mini helps much more than the flex.
16 votes -
Connectivity
Please find a way for the Clover Flex to connect to the Station Duo printer. There should be NO NEED for a merchant to buy a separate bar printer when the Duo printer can be used at the bar.
11 votes -
pin display with numbers and letters
merchant requesting when a customers sees the option to enter their pin numbers to show numbers and letters as well some customers have their pin with letters instead of numbers .
10 votes -
A strident beep would be useful in case of "declined transaction"
Set a different ringer (and a strident one) when a transaction is declined: to alert the employee who is processing the transaction and avoid for that transaction to pass unnoticed. it has happened in my salon: the screens sequence did not make it clear that a transaction was refused, and no beep came on to make it conspicuous.We got defrauded without being alerted!
10 votes -
Sleeve Color Options
Multiple color options for Clover protective silicone sleeve to provide customizable look/experience
10 votes -
Print From Clover Flex (Mobile)
I have the Clover Flex. We use this as our register. We also have staff using the App paired with the Go to make transactions. Post sale on the Go it asks to print, text or email a receipt. When I click print I receive an error message. I would like for the App to work with and print remotely to the Flex Station. When we have the Flex reprint these transactions they ARE NOT itemized, for reasons necessary to my business, this is a huge security problem. Please adjust the app to sync with the Flex printer. Thank you…
10 votesThe print function works with Airprint and google print enabled printers. It isn’t currently designed to work with the Clover printers.
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create a smaller handheld device
restaurants have been asking for a smaller device to accept orders at tables. They would like something geared more towards the size of a Cellular Device instead of the Flex. This would only be allowed to accept orders, not payments
7 votes -
Bring back the Customer Name column on the "orders" app of the Clover Flex
We would appreciate being able to see the customer name column in the orders app. We realize we can see the name under the "notes" column but we often use this area for actual notes. We also realize we can click on a specific order and then the customer name will appear on the next screen but this is difficult when there are many orders on the list. It would be great if we could see the customer name instead of the order code.
7 votes -
Flex SIM Options
I would like to see other options for SIM card providers. AT&T doesn't have a good connection everywhere so having the option for other mobile carriers would allow for more merchants to use the SIM option.
4 votes -
Flex device need rewards prompt before or after the payment. Flex on kiosk needs this function soon as possible
Flex device need rewards prompt before or after the payment. Flex on kiosk needs this function soon as possible
3 votes -
secure the Flex from theft and misplacement
often times merchants misplace their Clover Flex especially when there are multiple units that are handled. Then there are times when they are stolen.
Clover ought to consider anti theft mechanism (loud audible alarm or temporary GPS that is activated once and then must be reset)
call it "AFTER The Flex" Anti Flex-Theft Emergency Response
Another consideration is to have a live voice response when the unit is detected as off pre-validated premises3 votes -
Clover Flex Asking for Verification of Duplication on Brand New Transaction
Not asking for verification on a duplicate transaction that happened days/weeks previously.
We are finding with the new update our flex is now asking at random times to verify that this duplicate transaction is okay. The thing is, it’s the first time a customer is paying today. It’s confusing for staff and customers who assume they will be charged twice.
I understand the need for verification of the transactions are on the same day/similar timing. But if I have people that only come once a month, I don’t need to be selecting one of these options.
3 votes -
On Off button
On future generations of Clover Flex terminals suggest moving the position of the ON/Off button. Here is the feedback from several merchants: when passing the terminal for payment many customers prefer to pick up the terminal when entering PIN or inserting card and often accidentally turn off the terminal. This is very annoying in a fast paced environment.
2 votes -
emill.duran@fiserv.com
Flex gen 3 goes into a thanks for visiting screen in which you have to tap to finish the transaction, can there be a setting to bypass this screen?
2 votes -
Clover Flex connection to Ethernet
It would be nice if the Clover Flex would be able to connect to ethernet. On the device, it shows it as an option but there is no port for an ethernet cable.
2 votes -
include "category" in items export
I need to export list of our items that includes the "category" attribute. When I export the inventory from the dashboard i am not seeing the category column.
Why would the "category" attribute not be part of the items export?2 votes -
Request to have customer sign for signature for contactless payments
customer sign for signature for contactless payments
2 votes
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