72 results found
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Customers App - Merge Customer Profiles
Merchant would like to add locker numbers to customers' profiles for tracking purposes and be able to merge customers together to stop duplicate profiles when different cards are used for payment
85 votes -
Remember and associate customer email with credit card number across network in order to send receipt
This is exactly what Square does, and it works wonderfully and seamlessly. When a customer pays at a Square terminal with a credit card and inputs their email address for a receipt, the card number and email are automatically associated and saved across the network. From then on, any Square terminal will automatically email a receipt to the same address when that card number is processed.
Presumably some customers will not want this option, even if the address isn’t used for marketing purposes, so there should be a way to opt out.
This saves time, receipt paper, and contact with…
29 votes -
Automatically save customer email address for receipts
Merchant would like the Clover Device to save Customers's email address so that they do not have to type in the email each time for receipts, especially if it is a returning customer.
28 votes -
Customers App: Alphabetize Customers' Names on Device
The merchant stated on the dashboard the customers are in alphabetical order. However, on the device they are not. Confirmed with our test device here that on the device the customers are not alphabetized. As a workaround, advised the customer to search for the customer she wanted. However, she stated she would like for it to be the same as the dashboard.
26 votes -
Customers App: Bar code scanner
Allowing the data fields in the customer app to accept input from a bar code scanner would help employees easily find a client if they have a customer card assigned to them.
21 votes -
Import Customers
Merchant has a over 1000 customers he needs to bring over from a different device and would like this enhancement for the clover.
18 votes -
Please allow more functionality in the Customer App
Please, please, please add the features below asap...
-Allow merchants to merge duplicate customer profiles
-Allow merchants to export all of the sales data for individual customers (needed for frequent buyer programs etc.)
-Provide different options for sorting customer names
-The customer search function needs to retrieve any part of the customer's name. For example if the customer has two last names the search function only works if you search for the first one16 votes -
Customers name to be saved to the order
The merchant wants to be able to swipe in the Register app for the customer’s name to be saved to the order.
15 votes -
Alphabetize Customers App by Last Name
Merchant would like to be able to see the Customers App customized by Last name, or to see an optional way to switch between alphabetizing by first or by last name.
14 votes -
Allow the Customer App to work with Clover Go transactions
Need to be able to enter customer information on a Clover Go order. Since it already creates a customer it should be able to put in their information.
14 votes -
Add Caller ID to customer app. When a call comes in the customer pops up in app.
When a call comes in from a known customer the customer app shows the customer and is ready to take an order.
13 votes -
Add “Discount” field
Would like to be able to record a discount percentage on a customer profile and have it automatically applied to any order referencing that customer profile record
12 votes -
Retain customer email address
As a customer it is annoying to have to enter my email address with every transaction. Square is able to retain a customer's email address (presumably tied to credit card).
7 votes -
Custom field option in Customers App
A boutique wishes to send promo's based on the anniversary date of a customer. Currently, the only date field is birthdate.
7 votes -
Merging/ Import Feature For Customer App
merchant will like the customer app to have the ability to import customers and merge existing customer information
7 votes -
Pop-up notes
Allow the option to pop-up comments so when ordering they will show on screen. For example, if you entered a comment/note that customer is to get a 10% discount when ordering, it would pop up and you would have to dismiss it to erase the pop up.
7 votes -
Last name first on Orders
merchant is using a clover flex and he creates orders through customers app when he open the order app he can see only the name for the customer and he would like to see the last name instead
7 votes -
Add 'Repeat Order' option in Customers App
I suggest you add a 'Repeat Order' button that allows us to recreate a previous order, this would work great for frequent customers.
6 votes -
Merging Clients
Being able to merge clients in the "customers app".
i.e. Joe Schmoe has come 15 times, but his past purchases are not all under the same profile. He has multiple profiles. If I need to look up past orders, I have to scroll through each one. I know I can create a new order under that name, but the existing profiles of him wont account.
5 votes -
Ability to export customer transactions
Non-profit needs the ability to export each transaction by customer at the end of the year. If you add this feature, it will greatly expand Clover into non-profits.
5 votes
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