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How can Clover help businesses better engage customers? What features should be added to Clover’s software to keep customers coming back?

Engaging Customers: Other Customer Engagement Suggestions

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Customer Notifications

There needs to options for which notifications Customers Receive. For example - if I need to remove all old active invoice from my recurring payment plans to change a transaction start date- I do not need my Customer to be notified. This has caused a lot of confusion for the customer and me. I have no way of knowing what all notifications Clover is sending to my Customers.

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Tiana shared this idea  ·   ·  Report…  ·  Admin →
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  • Tiana commented  ·   ·  Report

    There needs to options for which Notifications Customers Receive. For example - if I need to remove all old active invoice from my recurring payment plans to change a transaction start date- I do not need my Customer to be notified/emailed. This has caused a lot of confusion for the customer and me. I have no way of knowing what all notifications Clover is sending to my Customers.
    It would also be nice on the Virtual Terminal if a card declines it would email that Customer.