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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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570 results found

  1. Merchants would like to have the ability to keep adding items to an order after one of the guests has payed for their order

    13 votes

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  2. Merchant would like a way to have employee discounts automatically apply

    3 votes

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    0 comments  ·  Discounts  ·  Admin →
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  3. The first receipt that gets printed out after any transaction is our merchant copy that allows the customers to leave a tip & sign at the bottom. We collect these at the end of the day to either add in our tips & as a reference in case a customer files a dispute with their credit card company for fraudulent charges stating that they haven't dined here. I need to be able to reprint this receipt just in case the first one gets lost, damaged, incorrectly printed, etc. Sometimes we run out of receipt paper and the receipt does not…

    5 votes

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  4. My servers are having to take time out from their daily duties to prepare online orders as they come in. There should be an option for us, restaurants, to add a service charge percentage to each online order.

    11 votes

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  5. 11 votes

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    0 comments  ·  Discounts  ·  Admin →
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  6. He would like to know is there anyway for the system to let him know before the authorization falls off on the clover device.

    3 votes

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  7. IE $10.00 order split 5 ways
    $2.00 has been paid by person A
    Add a beer AND/OR apply a 10% discount to the remaining $8.00 balance

    37 votes

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  8. At the bottom of the receipt so that customer can select the percentage.

    4 votes

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    1 comment  ·  Tipping  ·  Admin →
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  9. Designate online order tips to specific employee. when there is a tip on an online order. there needs to be a way to assign/attached that order/tip to a specific employee.

    14 votes

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    3 comments  ·  Tipping  ·  Admin →
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  10. Merchant would like some sort of note to add to virtual terminal payments outside of order note for HIPAA plans

    2 votes

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  11. The Clover Flex and smaller Clover Units have the ability to accept EBT Cash, however the main unit does not have that ability. It would be nice if it would allow for EBT.

    3 votes

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  12. Please allow us to disable partial payment acceptance when using the sale app. If customer does not have the balance for purchase we should be able to just decline the transaction automatically like other devices.

    9 votes

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  13. 3 votes

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  14. 5 votes

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  15. It would be great if you could include a button that allows us the option to show tip suggestions on the screen or print on receipt on demand. Sometimes I need it to be printed on paper when bring it to a customers table and other times if they pay at the register i would like it to show on the screen. I know you can choose one or the other in print settings but its a hassel to switch back and fourth

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  16. Currently payment confirmations can only be emailed to the Business Owner's email. If employees login to take payments and email invoices under the "Owner" account, they have access to the entire merchant account and all settings, which is not secure.

    17 votes

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  17. We often need to remove taxes but I want a verification pop up. This will make sure we are only removing taxes on orders that pertain and not accidentally removing them on an order that does not apply.

    2 votes

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    0 comments  ·  Taxes  ·  Admin →
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  18. Need to make the TINY little Blue "Pay" Button much bigger. You can barely see it. It's shown on the emailed invoice twice, but it doesn't matter if you can't read it or it doesn't grab your attention. Please make it larger so we can get paid... Thx

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  19. when processing a refund is there to have the item placed back in the sock count in the inventory app

    9 votes

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  20. 2 votes

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    0 comments  ·  Tipping  ·  Admin →
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