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How can Clover's payment capabilities be improved?

Taking Payments: Tipping

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Tips be re-assigned to an employee

If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.

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  • Albert Jaoude commented  ·   ·  Report

    Because if a server closes another server's table, the tip is tranferred to them (NOT FAIR). So owner/manager should be able to transfer the tip to correct server - that is until Clover is able to find a way to keep the tip to the original server and not transfer it to the one that closed it.

  • Carla commented  ·   ·  Report

    Until they fix this, our servers just give the correct server cash. At the end of the day, when they tip out, it all balances. Ex: Mary gets $5 tip in error, should be Mike's. Mary explains to Mike what happened and gives Mike $5 cash. Our servers are doing this. It happens rarely.