Remove the "Void Transaction" from the Customer Copy Receipt screen
While running a sale transaction, after the merchant copy receipt prints, the final step of completing the transaction, the Clover Flex screen will display the customer copy receipt prompt. The merchant is given a choice between print, email, and text. At the bottom of this screen, there are two options "Void Transaction" (in red) and "Done" (in green).
The complaint is with the placement of the "Void Transaction" option right next to the "Done" option. There is almost no need for a "Void Transaction" option to be on this final screen. Rarely does a merchant need to immediately void a transaction right after processing it. If anything, the placement of this "Void Transaction" option increases the probability of a merchant accidentally voiding a valid transaction.
Kuan
shared this idea
Hello,
This enhancement has been released.
Thanks,
Clover Product
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Paul Galvin commented
Does anybody know if that void button can be removed ?? My cashiers keep letting transactions get voided and I’m losing money
(Edited by admin)