You need to make it so invoices can be sent to multiple emails and can be marked paid manually when paid by check at a later date.

When a customer sends a check to pay an invoice, we should easily be able to send that customer a PAID invoice for their records.

The fact that you can't currently receive a payment for an invoice outside of Clover, and then send that customer a PAID invoice for their records, is crazy.

I need to be able to report specifically on Virtual Invoices - I use this for our event and catering business and need to be able to identify these sales easily for tipping my event/cater staff specifically from the other daily sales of the business. Additionally, being able to see these when performing monthly tax reporting to isolate any invoices that are Tax Exempt sales is neccessary.

Hi,
Thank you for the suggestion on invoices. Though at this time an invoice settled outside of the actual invoice cannot be marked as paid it can be cancelled.
To cancel an invoice click the 3 dots to the right of the invoice and choose Cancel Invoice.

After creating an invoice for services rendered, if the customer calls us to process that payment (or mails a check, comes to the office/store, etc.) instead of paying online via the emailed payment link, there needs to be a way to clear the invoice and mark it as paid.

The invoice screen does not allow you to mark an invoice paid or track a balance, if the customer optied to pay cash, check or make partial payments. Your service is marketed to other types of businesses besides retail. As a business owner tracking payments and invoices is vitally important to customer service and having solid bookkeeping. Being unable to use the "take a payment" feature and entering the customer name to mark an outstanding invoice paid is very inconvenient. I'm required to manually track these transactions in another platform.

This seems that it was under a long review... any answer on this? This is something that would also benefit my company greatly.

I have the exact same problem....however, what is crazy is that I can go to my Flex handheld device and pull up the unpaid invoice and it gives me the option to add payment and therefore adding it to my revenue...however, it doesn't update the invoice list on the dashboard?? After doing that, I have to go in and cancel the original invoice so it doesn't continue to show unpaid!!
Also, another major problem with the invoices section....you can't send an invoice to 2 different email address...even though there are 2 email addresses in the customer profile...it will only send the invoice to the first email address...and I need it to send the invoice to both email addresses?? Seems like an easy fix for a decent programmer....

I please add the notifications option, so that I can receive an email notification when payment is received for the Invoices I issue. Also would like to receive a notification if the invoice email is incorrect or rejected.

When a customer makes a payment online via payment link, The Business should receive a notification that a payment was received.

This notification can be received by email and/or text.

email notification is NEEDED/CRUCIAL when a customer removes their card via the option included in the customer email notifications. (Using the Manage Card/Remove Card option.)

We are a Fitness Center/Gym. It is crucial to be notified when a customer removes their payment, so we can remove their key fob access to our 24-hour facilities. Please add this ASAP!!!

We just need a way to mark an invoice paid so our credit card payment reports, and invoices, match our actual income. Right now, I have to void all invoices that are paid by phone so they don't show as "open." That should be a no-brainer.

Email notification is needed for each failed payment to allow staff to reach out to update the card on file.

I agree that this is a critical function. It was there on Payeezy and causes us headaches that it is not supported in Clover. Very happy to hear that it will be added this year.

I need an email notification when I receive a payment through Clover. This is critical to keep up with my patient orders.

We have the same exact issue. Clover, please allow vendors to be notified when a customer has paid us.

Please give us the option to be notified via email when a transaction is processed. If we send a payment link to a customer, we have no way of knowing when the customer paid their bill unless we monitor the dashboard continuously. Having the option to receive an email notification when a customer pays would be very helpful as a vendor.

This is critical. Having an online payment system and not having a notification is being in the dark. Please, guys, in today's world, this is important to have.