Manually change invoices to paid
I love using the invoice feature in Clover; however, some customers send a check in the mail or send payment via another method, and I can't currently mark the invoice as paid. That presents a problem. I'd like to have accurate reporting, but I'm instead going to have to mark the invoices as cancelled when they actually have been paid. Please create an option to manually mark invoices as paid. It would also be great to denote which invoices have been manually marked, providing an option for me to record how the invoice was paid, versus invoices that were paid electronically via the clover Invoice method and thus automatically marked paid. Thank you. --Kyle D.
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Christopher Simpson commented
I have the exact same problem....however, what is crazy is that I can go to my Flex handheld device and pull up the unpaid invoice and it gives me the option to add payment and therefore adding it to my revenue...however, it doesn't update the invoice list on the dashboard?? After doing that, I have to go in and cancel the original invoice so it doesn't continue to show unpaid!!
Also, another major problem with the invoices section....you can't send an invoice to 2 different email address...even though there are 2 email addresses in the customer profile...it will only send the invoice to the first email address...and I need it to send the invoice to both email addresses?? Seems like an easy fix for a decent programmer.... -
Antwan Thomas commented
We just need a way to mark an invoice paid so our credit card payment reports, and invoices, match our actual income. Right now, I have to void all invoices that are paid by phone so they don't show as "open." That should be a no-brainer.