Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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  1. Merchant is requesting to have a 2nd email added as an owner. Some businesses have co-owners and they need to be able to make changes to the account or have the authentication One Time Code sent to them too
    Please add a spot for a 2nd Co-owner email to the Web-Dashboard

    66 votes

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  2. 35 votes

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  3. It was brought to my attention that a 10 location restaurant group would prefer to use Clover but has to use Toast because Clover doesn't have the capability of picking a modifier with another modifier to pop up once the first modifier was picked. This is important because if a Kabob restaurant has a combo plate where the customer gets to pick 2 sides. So the customer picks a greek salad and Hummus. There should then be a modifier that then would allow the employee to click on no onion and cheese on the salad but Clover doesn't allow for…

    13 votes

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  4. A 19 Store Customer is requesting this feature:

    https://pinecrestbakery.com/locations/

    The best preventative measure for short ringing is to implement a blind closeout process. Blind closeout requires employees to reconcile cash at the end of their shift without notifying them of the exact amount they are expected to return. They have to count the cash and report the total to the system without knowing what it's “supposed” to be.

    12 votes

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  5. Currently, I can add Online Service Hours, days and times. If I only serve breakfast items in the morning, I would like to be able to set that category or items with shorter Service Hours.

    10 votes

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  6. The merchant request to transfer orders to employees within the orders app or register

    8 votes

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  7. 8 votes

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  8. Merchant stated they would like an option added in the system where they would be able to check ID when ringing up an item in the Register app.

    8 votes

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  9. 5 votes

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  10. Add a no sale button to be able to open cash drawer.

    4 votes

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  11. I would like a retail version of the dining app features to use in the nail/beauty salons where they have set stations (tables). This version would be helpful to include a calendar to book appointment / schedule activities. A waitlist with texting ability would also be a benefit.
    These businesses also need to be able to split tips for services on the same bill. They currently are running the clients card several times or splitting their tips manually. This is an issue for accurate reporting, time consuming, and issue with getting their accurate tips sometimes.

    4 votes

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  12. Busy dining multiple section restaurants need the ability to print void tickets inside the kitchen as well. Current software is not allowing us.
    Example-
    Customer ordered 5 items from different 5 stations for dining services. Now customer changed his mind and he want to cancel 1 item. If staff will cancel that item kitchen should get void ticket with thats particular item. So they will know they don't have to make this item anymore.

    Current system is only reprinting the remaining items. Its not useful.

    If its not in next upgrade we are switching back to square.

    3 votes

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  13. Add Order Details of items column to payment screen of 2018 as it was on original Station now replacement with column with EMV entry and manual card entry option.

    3 votes

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  14. We are boarding more and more national account merchants that have multiple MIDs and one bank account with Clover. I have one customer that will have 62 Clovers and another one with 24 Clovers upgrades from VX680. If they enable wireless manager then head office will manually have to look up each MID in dashboard to find the charges. This is very time consuming and creating customer dissatisfaction. It would be great if Clover could email a monthly statement or report to customers that shows the contract #, MID/TID or Clover serial number for the monthly billings or add the…

    2 votes

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  15. Clover needs better functionality for corporations with multiple Clover locations such as:
    - detail sales reporting for all locations
    - user roles across all locations
    - ability to set up a location without being onsite with no variation of what is on the website and what is on the device (currently there are apps that show up on the device but not on the installed app on the website, same with set up features like display time out, etc).

    1 vote

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  16. Add the ability to do a manual Closeout of a batch via Clover.com/Virtual Terminal.

    Use Case:
    Business is set up for manual closeout only (a business requirement).

    Business is open 4 days a week.
    During closed days sometimes we need to do transactions (refunds, over the phone payments, etc.)
    We can't physically go to the business to do the closeout at the register, so these transactions can't be settled the same day.
    Adding this feature would allow for better management of these transactions and a better customer experience for refunds.

    1 vote

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  17. On the register in the reporting section, they show a basic sales report. We would like to run an hourly sales report at any point in the day on the register.

    1 vote

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  18. You can remove the standard discounts and add your own in "Discounts" in the Clover dashboard which is great. But, when you are clicking order discount on the register it shows the discount you created as well as two custom amount and % options. We want those removed, and only want it to show the discount we have created.

    1 vote

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  19. It is time consuming to go back and forth to get verification code, especially at busy hours. In a rush one may forget to select the option to remember for 14 days. It is also possible to switch from one device to another. It would help if the 14 days can be extended to 30 days.

    The security that comes with the verification is greatly appreciated.

    1 vote

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  20. The minimum go to sleep/ screen timeout is currently 15 s, it would be nice to add 5s and 10s options.

    Merchants trying to avoid servers seating tables for other servers who forgot to log out or server seat table based on whoever used system last and is still logged in.

    1 vote

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