Saved Order Deleted Items Reporting
Currently the deleted items includes anything that was deleted...if a customer changes mind on an item (say from fries to onion rings) and the fry is changed to onion rings and then the ticket is saved. The fry $ is added to the report when it was never in there as a saved, open ticket. At the end of the day, deleted items is a "construed" amount!
Even if a customer wants to know how much an item is, once it is looked up and customer doesn't want it.....it will go in to deleted items report when in fact, the item was never ordered or saved.
jpirions
shared this idea
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LindaB
commented
This report needs to be broken up into two reports - Line items removed from closed / paid orders. So we can see what being removed often.
And we need a report to show deleted orders that were never paid.
Being able to save an order without it being PAID is causing a few issues. We should be able to disable this option.