16 results found
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Transaction Description/Note
I too just migrated from Payeezy to Clover and lost the ability to provide my customers with a referenced invoice & job number on their receipt. If I cannot reference what job and invoice number a customer is paying for, I cannot use your service. These receipts are also supplied to my accounting department for reconciliation so they too, do not know what invoice or job the transaction is to be applied to without this option.
13 votes -
Transaction Note or Description to Customer
We just migrated from Payeezy to Clover virtual terminal. We lost the ability of providing customers a description or note for the charge. If the developers do not add this feature fast we are going to have to find another another card processor. Oh and this suggestion page, not so friendly. No idea if the right people are going to get this.
12 votes -
. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is ther
. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
- The only work around would be adding the Customer name within the note field.10 votes -
4. Cannot search by invoice. - At this time clover does not have the ability to search by invoice number, you can only search by
- Cannot search by invoice.
- At this time clover does not have the ability to search by invoice number, you can only search by Customer Name, Email or Phone Number.
8 votesThank you for contacting. We are evaluating your feedback.
- Cannot search by invoice.
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. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is ther
. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
- The only work around would be adding the Customer name within the note field.8 votes -
Multiselection System
We need you to create a multi selection system where you could separate orders by guest number.
4 votes -
5. There is no way to receive notifications of bounce-backs on bad email addresses. - I have reach out to the Engineering Team in r
- There is no way to receive notifications of bounce-backs on bad email addresses.
- I have reach out to the Engineering Team in regard to email bounce back, At this time Clover does not have that feature but we are able to but in an Enhancement request.
3 votes -
3 votes
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Quick key is missing
I just migrated from Payeezy to Clover today, and found that there are missing some important function such as "Quick key" under POS in Payeezy. My company has a lot of automate credit card transactions from the members, and we process twice a month to upload a csv file under "quick key" to Pzyeezy so that Payeezy will generate the transactions for me. Clover doesn't have this option to me and make me may use up the whole day to enter the transactions individually. Can you add the "quick key" to Clover ASAP?
2 votes -
Online ordering with Coupon
Clover online ordering is so far getting close to perfection. Only a few things need to change or add. The basic function needed asap is a coupon(discount) for online ordering. We do promotions every now and then for new customers. If a coupon/discount code can be added that will be great and we don't need to look for other online order providers.
I think this is a basic need for online ordering. Now with integration with all platforms, which is great but I still not using it because of this one function on clover online ordering.
The other not very…2 votes -
i cant do my stock when i need to do in home im my computer what i have to do when i travel
i cant do my stock when i need to do in home im my computer what i have to do
1 vote -
1 vote
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Multiple email address for virtual terminal
In Receipt delivery for New Sale, we require to send emails to multiple recipients. I tried to put ; between emails and it did not work. This was possible in Payeezy. Please add this feature or take care of this bug ASAP, so I can continue using Clover. Thank you
1 vote -
1. More timeout screen options (30 seconds- 2 minutes) 2. order receipt screen to show up right after payment. instead of 3. home address
- More timeout screen options (30 seconds- 2 minutes) 2. order receipt option to show up right after payment. instead of clicking "More Options" 3. home address not on receipt for home based businesses
1 vote -
3. Reminder messages – have limitations – cannot be copied and sent from original invoice to sender. Only can use the Virtual Terminal to s
- Reminder messages – have limitations – cannot be copied and sent from original invoice to sender. Only can use the Virtual Terminal to send.
- At this time Clover does not have that feature but we are able to submit an enhancement request in regard to creating that feature in a later update
1 vote -
Uber eats receipts
To be able to adjust Uber eats receipt format and font sizes
1 vote
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