I too just migrated from Payeezy to Clover and lost the ability to provide my customers with a referenced invoice & job number on their receipt. If I cannot reference what job and invoice number a customer is paying for, I cannot use your service. These receipts are also supplied to my accounting department for reconciliation so they too, do not know what invoice or job the transaction is to be applied to without this option.
George K commented
Please add 'Trans # 'to the 'New Sale' Page for Virtual Terminal, similar to Payeezy. Also make it available in the 'Transactions' page the 'Trans#' and 'Customer'. Please make this available ASAP. Thank you
George K commented
I too just migrated from Payeezy to Clover and lost the ability to provide my customers with a referenced
Transaction# OR job number on their receipt. If I cannot reference what job and invoice number a customer is paying for,
we cannot track the transaction. These receipts with Transaction Number is what we and our customers track the services
for payments. We had the above mentioned features in Payezee
If some of the features similar to Payezee can be implemented , this platform will become useful and user-friendly.
This is critical for me to use your platform.
Sheri Goldman commented
I really need this immediately!
Carl H Royster commented
We used to be able to update the reference fields in pre-authorized online (API) transactions with Payeezy during our order processing. That allowed us to tag those trxs with our ERP system's order number and customer number as we processed the order, which then made it easy to search for and find that exact pre-auth trx after the order shipped to convert it to a Completion status. Without that ability in Clover, our job just became a whole lot more difficult. I do not see why you would not carry over such a valuable, useful function from the Payeezy interface. Please, add this to Clover and make sure to include these reference fields in the list of those which are searched.
Nesta Hayward commented
We're also having this issue. We switched from CardPointe, which is a sister product of Clover and we've lost this ability. We're really hoping we can get this feature added.(Edited by admin)