Settings and activity
372 results found
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97 votes
Hello,
If comparing to the Employees Report within the Web Dashboard, which shows Employee Sales Summary and Employee Summary by Revenue Class, would this information suffice, or are there additional details/classes that would be helpful for this on-device report?
Also, does the Reporting App on the device help with this request, or is that also missing pertinent information that your staff would like to see?
Thanks,
Clover Product
support
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48 votessupport
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25 votessupport
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26 votes
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commented
The merchant would like the Customers app to show the Customers in alphabetical order instead of the most recent Customer added.
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commented
Merchants would like the ability to reorganize the customers in the customers application.
The applications updates keep switching it between creation date and alphabetical order. If they can have the ability to switch between the those two, or additional options such as, last name, first name.. etc then it will help improve business/check out flow to fit their business needs.
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51 votes
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commented
The merchant would like to be able to differentiate by customers and their payments when exporting the transactions report.
When viewing from within the customers app the merchant can see the payments history by customer.
The merchant would like to be able to export that information into an excel spreadsheet. The spreadsheet should include the customer's name, payment, and any custom notation that may have been added.
At this time when the customer exports from transactions application, the "Note" column remains empty.
The only way a note will show on an exported payments report is if the invoice or payment notes are added via clover go or the sales application
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16 votes
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commented
Merchant is requesting for Scanner to stop scanning items or give off a different beep when it scans an item that is not in the inventory app
They are requesting this so they do not skip over an item by mistake and give it away for free causing a sales impactsupport
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14 votessupport
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commented
Merchant is requesting an item counter to show on sales screen so they can make double sure they have scanned every thing for that sale
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27 votes
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commented
The merchant would like to have the Discounts in the Dining be split evenly per guest and not each guest getting the order discount
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17 votes
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commented
Merchant informed she went from a older station to the new 2018 & is unable to download the manual transaction application. Merchant has a tethered device & is unable to refund cash if customer paid debit/credit compared to the manual transactions application she had on her older station.
support
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101 votes
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commented
Merchant informed he would like clover to have the ability to list more than one owner on the device.
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18 votessupport
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31 votes
Hello,
This feature is under review.
Thanks,
Clover Product
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commented
The merchant is concerned about how refunds appear in the shifts reports, the merchant stated the employees do not have permissions to perform refunds, refunds via manager approval (pin code) the issue is that the refund will show under the manager's name instead of the employee who may have processed the original payment. The causes confusion when it comes to the pay out for employee tips. merchant would prefer the refund information be attached to the employee ti assure the tips are being paid out correctly.
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commented
Merchant would like the permissions to remain so employees cannot perform refunds but when they select refund a pop up comes up asking for a manager approval.
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Merchant wants to be able to track the refund to the employee, because when employee needs to process refund an admin or owner has to log in and process. So the refund goes to the Admin and not the employee.
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50 votessupport
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support
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6 votessupport
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5 votessupport
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45 votes
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commented
The merchant request to have items separated in the register app for processing ebt transactions.
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commented
The merchant is wanting to have the clover separate the non-food items with food items automatically (EBT processing).
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support
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42 votes
We are reviewing this request again as it appears the response previously posted was incorrect.
Thank you
Clover Communications
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commented
Merchant want to be able to track amount that the stock should be for her items at no cost.
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commented
The merchant would like the remaining amount of stock to show on the reporting application as well
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21 votes
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commented
Clover Go has the ability to allow Variable Priced items display in the inventory app on the Clover Go application
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10 votes
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commented
The merchant would like the option to show the price for an individual item on receipts while still being able to group multiple identical items into one line.
support
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6 votes
Hello,
This will be available in a future release.
Thanks,
Clover ProductAn error occurred while saving the comment support
commented
Merchant would like to process transaction that are larger than 1 million dollars
support
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Merchant would like to have an easier way to add the label for every different kiosk on a big business with different stations, because the way its on the app its not very useful when you have 1 clover station and different points of sale on a food truck fair per example.