Settings and activity
6 results found
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31 votes
Hello,
This feature is under review.
Thanks,
Clover Product
Juste Zidelyte
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8 votesJuste Zidelyte
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1 voteJuste Zidelyte
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9 votes
An error occurred while saving the comment Juste Zidelyte
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13 votesJuste Zidelyte
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109 votes
Hello,
This will be available in a future release.
Thanks,
Clover Product
An error occurred while saving the comment Juste Zidelyte
commented
Need an option for a custom partial refund on a previous transaction. Example: customer had a private party at a restaurant. For parties, we add a service charge on all food/beverage items purchased. After leaving the premises customer realized an item they didn't order was added to their bill. Without card present we are only able to refund the whole transaction or some items, including tax. Problem is, that besides tax there was a service charge added as well to every item. Need a manual refund option to link to a previous transaction to be able to refund a custom amount, no card currently present. Not only we had to apologize to the customer for our mistake, but also inconvenience the customer by trying to get hold of them to get their credit card number so we could process the correct amount to refund.
Juste Zidelyte
supported this idea
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Second this. We sell house gift certificates, so there is a customer tender to redeem a house gift certificate. Ability to add tip to this payment option is a must.