Juste Zidelyte

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  1. 19 votes

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    2 comments  ·  All Other Suggestions » Software Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 7 votes

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    0 comments  ·  Orders » US  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 21 votes

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    2 comments  ·  Gift Cards » US  ·  Flag idea as inappropriate…  ·  Admin →
    Juste Zidelyte supported this idea  · 
  4. 1 vote

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    0 comments  ·  Tips » US  ·  Flag idea as inappropriate…  ·  Admin →
    Juste Zidelyte shared this idea  · 
  5. 8 votes

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    2 comments  ·  Tips » US  ·  Flag idea as inappropriate…  ·  Admin →
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    Juste Zidelyte commented  · 

    Second this. We sell house gift certificates, so there is a customer tender to redeem a house gift certificate. Ability to add tip to this payment option is a must.

    Juste Zidelyte supported this idea  · 
  6. 9 votes

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    started  ·  1 comment  ·  Tips » US  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 65 votes

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    18 comments  ·  Refunds » US  ·  Flag idea as inappropriate…  ·  Admin →
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    Juste Zidelyte commented  · 

    Need an option for a custom partial refund on a previous transaction. Example: customer had a private party at a restaurant. For parties, we add a service charge on all food/beverage items purchased. After leaving the premises customer realized an item they didn't order was added to their bill. Without card present we are only able to refund the whole transaction or some items, including tax. Problem is, that besides tax there was a service charge added as well to every item. Need a manual refund option to link to a previous transaction to be able to refund a custom amount, no card currently present. Not only we had to apologize to the customer for our mistake, but also inconvenience the customer by trying to get hold of them to get their credit card number so we could process the correct amount to refund.

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