Settings and activity

46 results found

1. Add a Comp Button

   29 votes

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   2 comments  ·  Taking Payments » Discounts  ·  Delete…  ·  Admin →
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   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

2. Tip Adjust After Sale and During Sale

   24 votes

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   3 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

3. If an order is partially paid please add the ability to add items or a discount to the remaining payments.

   39 votes

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   5 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This feature is under review. 

   
   

   Thanks,

   Clover Product

   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

4. Detail Batch Report Needed listing all transactions at closeout

   44 votes

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   10 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminCommunications (Head of Internal Communications, Clover) responded

   All - We have are updating this status of this request to Under Review,  as we did not fully understand that this ask is for a detailed batch report to print from the device.

   Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard. 

   We do have a team reviewing this request.  Thank you for understanding our confusion and we will return with an update as soon as one is available. 

   Thank you

   Clover Communications

   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

5. Option to require a reason for refund

   55 votes

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   1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This will be available in a future release. It will be an optional setting for the merchant. 

   
   

   Thanks,

   Clover Product

   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

6. Open tab/order transfer option in Register or Orders app.

   89 votes

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   15 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

7. Ability to refund & purchase before closing the transaction out

   69 votes

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   10 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

8. Void Reason

   95 votes

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   Started  ·  8 comments  ·  Taking Payments » Voids  ·  Delete…  ·  Admin →
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   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

9. Reopening a ticket to add items when a partial payment is made

   10 votes

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   0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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   Vincent Pappalardo supported this idea  ·  Sep 29, 2022

10. Keep tab open after partial payment

    3 votes

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    0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

11. Tip Entry needs to be accessed on tablet screen AND printed receipt.

    31 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This feature is under review. 

    
    

    A current workaround is to set up one device with counter service (tip on tablet) and another device with tip on paper. 

    
    

    Thanks,

    Clover Product

    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

12. Rev Class Data On Employee Report (from Clover device)

    2 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

13. Merchant want to set up both ways for the tip entry. One is adding tip during the sale, other one is adjusted tip after sale.

    4 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

14. make it possible to tip on both the clover terminal and have a tip option on the printed receipt.

    4 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGlenn Flinchbaugh (Admin, Clover) responded

    This would be a complicated feature to implement. We're assessing if there is sufficient market demand to build this.

    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

15. Would like a feature where tips can be added on both printed receipts and tablet screen

    8 votes

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    4 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

16. Need tip line on Phone orders in register

    14 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGlenn Flinchbaugh (Admin, Clover) responded

    We understand the use case for this, and are considering it for a future release. If we see more requests, we'll bump up the priority.

    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

17. Tips On Tablet Screen AND Printed Receipt

    71 votes

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    17 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This feature is under review. 

    
    

    Thanks,

    Clover Product

    Vincent Pappalardo supported this idea  ·  Sep 29, 2022

18. Guest count included on reporting

    66 votes

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    21 comments  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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    Planned  ·  AdminCommunications (Head of Internal Communications, Clover) responded

    Planned for 2H of 2023

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    Vincent Pappalardo commented  ·  Jun 2, 2022  ·  Delete…

    Agreed. Its been planned for 2 years but Clover tracks the number of guest already so cant see why its not an easy fix.

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    Vincent Pappalardo supported this idea  ·  Jun 2, 2022

19. guest count

    15 votes

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    4 comments  ·  Reporting Functions » Inventory/Orders/Customer/Sales Reporting  ·  Delete…  ·  Admin →
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    Vincent Pappalardo commented  ·  Jun 2, 2022  ·  Delete…

    This feature needs to be added ASAP.
    This is a key report all restaurants like to know.
    Clover is already tracking the number of guests, so I'm pretty confused on why it can't be done.

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    Vincent Pappalardo supported this idea  ·  Jun 2, 2022

20. Fire custom items to the kitchen using labels

    33 votes

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    3 comments  ·  Devices/Hardware » Accessories/Peripherals  ·  Delete…  ·  Admin →
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    Vincent Pappalardo supported this idea  ·  Jun 2, 2022