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  1. Closeout to have Cash section

    27 votes

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    1 comment  ·  Devices/Hardware  ·  Admin →
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    AdminGlenn Flinchbaugh (Admin, Clover) responded

    The closeout report is intended to show the  volume of sales activity taken via bank cards, and how much the merchant can expect to be funded. In other words, transactions that are authorized and submitted for settlement. Cash transactions are already "settled" by definition, so it would be confusing to include them in a closeout report. The merchant should use the sales activity report to see their cash transactions.

    Jason supported this idea  · 

  2. Tax Exemption Rules for Food and Beverages in Canada

    2 votes

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    1 comment  ·  Devices/Hardware » Clover Station Duo  ·  Admin →
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    Jason shared this idea  · 
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    Jason commented  · 

    Tax Exemption rules at the terminal. We are unable to achieve tax compliance using the Clover device. In Canada for food and beverage there are tax exemption rules that need to automatically be applied.

    We are a bakery and we offer freshly baked goods. If a customer buys 1 item, full tax rules will apply. If a customer purchases 6 or more baked goods, the baked goods become tax exempt and do not collect taxes. But if there is a non-baked good item in the cart, such as a drink taxes will be fully applied to the drink item only.

    Currently the only option is to remove taxes from the entire order.

    We will not be able to continue with Clover devices if this is the case. This is an urgent matter to maintain tax compliance in our region.