We just recently purchased the Duo after being told that there would be bar tap pre auth available in the Register app, just as it functions on the Mini and Solo. After spending three hours talking to the support team on the phone, we found out that there actually is no bar tap pre auth functionality on the Duo, even though it says in the settings that it is not only turned on, but also available on ALL Clover devices. When will this feature actually be available on the Duo? I know we're not the only merchants who are needing this function.
Deborah York
supported this idea
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We just recently purchased the Duo after being told that there would be bar tap pre auth available in the Register app, just as it functions on the Mini and Solo. After spending three hours talking to the support team on the phone, we found out that there actually is no bar tap pre auth functionality on the Duo, even though it says in the settings that it is not only turned on, but also available on ALL Clover devices. When will this feature actually be available on the Duo? I know we're not the only merchants who are needing this function.