Settings and activity
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Deb
commented
Currently Feb, 2023 we are not able to get a detailed report of an inventory item if a manual adjustment was made. Example: We get an invoice for product that we carry but have no paperwork to verify that we actually received the product. We can see what sold and items received via PO but cannot see any other possible adjustments in count that may have been done. The ability to see any type of historical entries is important. An employee could easily just change the inventory count on an item and no one would be the wiser.
Deb
supported this idea
·
Completely agree with you. We have 4 POS systems in our business. All 4 had an update done during some of our busiest times; up to 10 customers in one of the lines. Our employees didn't know how to handle what was happening, they thought there was some sort of "glitch" in the system until we finally figured out it was an update to the system. Contacted Clover via chat and even the support at Clover told us they didn't always know when updates would be happening. Updates are important, we get that and appreciate the fact that many changes are made to improve. But at least plan them for a time when they would have the least impact on numbers of businesses.