In Clover Dining, tips should be assigned to the server that opens the order.
In situations where employee A creates the order and employee B takes payment in Clover Dining, employee A should receive the tip.
IF employee B opens the order from the Orders app and then takes payment, employee B will receive the tip.
If you have experienced a situation where employee B receives tip and the payment was made in Clover Dining, then please send an email to cloverdining@clover.com with the steps you took and the device that was used.
In Clover Dining, tips should be assigned to the server that opens the order.
In situations where employee A creates the order and employee B takes payment in Clover Dining, employee A should receive the tip.
IF employee B opens the order from the Orders app and then takes payment, employee B will receive the tip.
If you have experienced a situation where employee B receives tip and the payment was made in Clover Dining, then please send an email to cloverdining@clover.com with the steps you took and the device that was used.
Thank you,
Clover Dining Product Team