Yes yes yes! When our servers make a mistake and close out the wrong table with a payment, the process to refund and completely rebuild the order takes forever - especially for a high volume restaurant on a busy night... we are sacrificing sales and service to do this and it should just be simple manager approval to void the sale / re-open the table so we can fix any issue that came up.
Yes yes yes! When our servers make a mistake and close out the wrong table with a payment, the process to refund and completely rebuild the order takes forever - especially for a high volume restaurant on a busy night... we are sacrificing sales and service to do this and it should just be simple manager approval to void the sale / re-open the table so we can fix any issue that came up.