An error occurred while saving the commentCrystina McKenna commented
Hi there. I'm the store manager at El Diablo Coffee Co. I am emailing in regards to how Clover is impacting my employee's daily tips. We switched to Clover on January 29, and since then, we've seen an overall decrease in tips. I have been directed by Clover Support to leave my request here.
With Square, after a transaction less than $20, the software suggested $1, $2, or $3 for tip amounts. Alternatively, customers could enter a custom amount if they wished. If the transaction was over $20, the software would then suggest 15%, 20%, or 25%, maximizing tips for bigger transactions.
I am asking for a change in suggested tip amount to follow the algorithm Square used. If a translation is over $20, display suggested percentage, but if below $20, suggest a dollar amount.Crystina McKenna supported this idea ·