Before looking for other new reports (because so much more is needed), but...the basic Sales Report needs to work. (1) Custom date and time reports are inaccurate. Important for any business to know the timeline for sales. The SAME numbers are reported, despite changing the times. (2) The exported report...not all amounts are correct. (3) Percentages provided are randomly inaccurate on the dashboard; which is ineffective, that they must be verified (4) The'modified numbers' on the exported report do not tie to the totals shown as sold (Qty and amounts) and no, it's not about discounts or refunds. I checked for that.
I advise you to hire a numbers person to validate reports. Customers should rely on your reporting, they make decisions based on these numbers! And if you are charging for this service, it should be accurate.
Before looking for other new reports (because so much more is needed), but...the basic Sales Report needs to work. (1) Custom date and time reports are inaccurate. Important for any business to know the timeline for sales. The SAME numbers are reported, despite changing the times. (2) The exported report...not all amounts are correct. (3) Percentages provided are randomly inaccurate on the dashboard; which is ineffective, that they must be verified (4) The'modified numbers' on the exported report do not tie to the totals shown as sold (Qty and amounts) and no, it's not about discounts or refunds. I checked for that.
I advise you to hire a numbers person to validate reports. Customers should rely on your reporting, they make decisions based on these numbers! And if you are charging for this service, it should be accurate.