Settings and activity
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Bill Roberts
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This is a repeat request...Item sales report display for gross sales and net sales
As of Aug 1, 2023 item sales report, the display order for gross sales and net sales is incorrect.Currently gross sales $ and net sales $ are displayed before item sold.
After sku and product code, the display order should be item sold, refunded, exchanges, net sold, and then gross sales $. Net sales $ should be displayed after exchanges $.
I have entered case # MI001119531 in 2023 to request the display change back to the correct way it was displayed on the items sales report since June 2021 when we first started using Clover.
From June 2021 through June 2023, the sequence of items of gross sales and net sales and items sold were in the correct sequence. Since July 2023 the sequence of these items are not correct. Please format report to pre-July 2023 format.
Thanks.
Bill Roberts
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Bill Roberts
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2 votesBill Roberts
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3 votesBill Roberts
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This problem has not been resolved. Case number MI-005838872 has been open for several weeks. I've talked to several tech support people over last several weeks but no resolution. This technical issue was a problem earlier this calendar year for all Clover customers. Don't feel tech support/management support is responsive to repeated pleas regarding this problem.