I noticed today that there has been an update to the inventory management side of the online dashboard. "Labels" has been changed to "Printer Labels" for some odd reason, and it is nearly impossible to add an inventory item to a Printer Label, without wasting a ton of time. Additionally, adding inventory used to be extremely simple and straightforward, now there are multiple more steps, but it actually takes more time because it runs you through steps, and it's impossible to add a new item to a label without going into the label section. To me, it seems like Clover wanted to make things easier for us, but actually made things a lot more difficult in the process. As a side note, when I called clover to ask around about the update and the reasoning behind it, I received extremely poor service my "assistant" was actually very rude over the phone. An option to switch back to the old setup for inventory would be VERY much appreciated, as well as some "Quality Control" of your support staff.
Nate Emerson supported this idea ·
I noticed today that there has been an update to the inventory management side of the online dashboard. "Labels" has been changed to "Printer Labels" for some odd reason, and it is nearly impossible to add an inventory item to a Printer Label, without wasting a ton of time. Additionally, adding inventory used to be extremely simple and straightforward, now there are multiple more steps, but it actually takes more time because it runs you through steps, and it's impossible to add a new item to a label without going into the label section. To me, it seems like Clover wanted to make things easier for us, but actually made things a lot more difficult in the process. As a side note, when I called clover to ask around about the update and the reasoning behind it, I received extremely poor service my "assistant" was actually very rude over the phone. An option to switch back to the old setup for inventory would be VERY much appreciated, as well as some "Quality Control" of your support staff.