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  1. tipping screen

    12 votes

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    4 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Rosa Vissers commented  · 

    Clover, please address this issue. Customers are confused about the current sequence 1) tip 2) tap/insert card 3) signature EVERY DAY. We miss out on a lot of tips because of this. They try to tap/insert their card but get stuck on the tip screen. Then they often hit "skip". Most other card processors ask for the tip AFTER a card has been swiped. It would be great if you allowed for this sequence to be altered. It would be a lot more customer friendly and would help with tips. Thanks.

    Rosa Vissers supported this idea  · 

  2. Ask for a tip while the customer is signing, not before

    3 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Rosa Vissers supported this idea  · 

  3. Change the tips section to pop up after the card has been run and before the signature.

    23 votes

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    3 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Rosa Vissers commented  · 

    I 100% agree with this. We're definitely missing out on tips because of how the sequence is currently setup. Please allow for the tip screen to show up AFTER the card has been run.

    Rosa Vissers supported this idea  ·