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  1. Cardholder names included in transaction report export

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    10 comments  ·  Reporting Functions » Inventory/Orders/Customer/Sales Reporting  ·  Admin →
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    Outreach Request  ·  Kevin Nathan responded

    Hello, 


    Can you please clarify which transaction report your exporting? i.e. Transactions App, Web Dashboard CSV, or something else?


    Thanks, 

    Clover Product

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    Bethany Farless commented  · 

    I agree. We have many transactions with the same total amount, coming in multiple sales per minute with the same total. So unless the cardholder is there to tell me the last 4 digits of their card, we can't tell who they are for which means we can't do a refund, confirm a transaction went through, etc. It used to tell us names for some cards, but now for none, and it is an absolute necessity.

    Bethany Farless supported this idea  ·