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    Keith Sconiers commented  · 

    We need the ability for the owner to give access to disputes to someone on their team. There are lots of scenarios where the owner isn't directly working with customers or in the business at all and can't provide the details needed to respond to a chargeback. This is often delegated to someone in operations that is dealing with client service issues, not the owner.

    Keith Sconiers supported this idea  ·