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  1. Get the reason for failed transactions on dashboard.

    6 votes

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    Back Log  ·  2 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Michael Bennett commented  · 

    Please add the ability to see the reason code for why transactions are being declined in the system. Right now the "Result" section shows only approved or failed and calling the support number is no help as they cannot see the reason code either. This makes it difficult to troubleshoot why a transaction may be failing.

    Michael Bennett supported this idea  ·