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24 votes
Thank you all for your feedback. At this time our compliance teams are requiring Two Factor Authentication to be via text or authentication app. We are unable to change this at this time
An error occurred while saving the comment Sonshine Messages supported this idea ·
The new two factor authentication for the desktop terminal was poorly planned. It only allows for a cell phone number to receive security codes. We are a BUSINESS, we don't use a cell-phone for business. There is no way for us to get the code without putting a PERSONAL cell number on record. We can't even receive a call from your system with a voice code because your bot can't press the right department number on our auto attendant phone system.
Besides that, we have multiple employees needing to take card payments and each one needing a code. Clover should allow for login security codes to be sent to the EMAIL on file. This way the employees that need it can get it from the BUSINESS EMAIL on file instead of expecting someone to utilize their personal cell number for work security codes.