Settings and activity
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24 votes
Thank you all for your feedback. At this time our compliance teams are requiring Two Factor Authentication to be via text or authentication app. We are unable to change this at this time
An error occurred while saving the comment Laurel supported this idea ·
Agreed. Ever since the update which requires the extra code, productivity has gotten so bad because my team is waiting on me for the two-factor authentication code. I'm a practitioner who is with clients for hours on end. I simply can't get to my phone multiple times a day because I'm in session.
When I turn the authentication off, it says I'll have to reset my password every 90 days, which I'm perfectly fine with. However, the moment we have to log in again, it forces two-factor authentication to be turned on...so really they say there's an option for it to be turned off, but it's a fake option because there's not a button that let's me choose to keep it turned off when logging in.
It was perfectly fine before everything was updated.