The Orders tab was recently updated to look functionally the same as the Transactions tab. We are unable to see line details per ticket (now must tab over where line items are listed separately and not sorted by ticket), and not able to view Order Notes (which is where our business enters a patient identifier for quick search and review) without going into each ticket. This is unmanageable for a business that uses these previous features for reconciliation and quick search for patient inquiries and satisfaction. The expectation is now that we go into each individual ticket to try to locate identifiers for tickets if the patient is not added in Clover? Hundreds of tickets? Please change the display back to the previous model which included the Order Note and line item charges.
Brittany Hass
supported this idea
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The Orders tab was recently updated to look functionally the same as the Transactions tab. We are unable to see line details per ticket (now must tab over where line items are listed separately and not sorted by ticket), and not able to view Order Notes (which is where our business enters a patient identifier for quick search and review) without going into each ticket. This is unmanageable for a business that uses these previous features for reconciliation and quick search for patient inquiries and satisfaction. The expectation is now that we go into each individual ticket to try to locate identifiers for tickets if the patient is not added in Clover? Hundreds of tickets? Please change the display back to the previous model which included the Order Note and line item charges.