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  1. 90 votes

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    Keith Puzio commented  · 

    I lost a huge restaurant after ten months of struggling to make Clover work for them (eight Stations and six kitchen/bar printers). In the end, the largest problem was balancing the cash drawers. The easiest way to do it? Two draws/screen so that each tender has his/her own drawer. "Like xxxx does it" is what I heard for months...and that's who they are now using. Why do we have slots for two drawers to be used but no software functionality to support the same? PLEASE move this high up the list if we are hoping to grow in the bar/FSR vertical(s). Thank you!

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  2. 6 votes

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    Keith Puzio commented  · 

    COLO needs to offer merchants the option of delivery using their own drivers. Further, we need to allow merchants to assign a driver thereafter (after the order arrives). This is requested by dozens of my clients, and is the primary reason(s) why they chose to use BentoBox or another competitor instead. PLEASE add this capability, TY!

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  3. 4 votes

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    Keith Puzio supported this idea  · 
  4. 10 votes

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    Keith Puzio supported this idea  · 
  5. 19 votes

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    Keith Puzio commented  · 

    With Dining and Register...busy restaurants need the ability to send cancellation tickets to the kitchen. Please make this another button within each item (within the existing order). Further, this has to go to the order printer/KDS only...it should NOT appear on the customer's bill!

    Keith Puzio shared this idea  · 
  6. 2 votes

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    Keith Puzio commented  · 

    In "Orders", column headers should be sortable, a la Excel and other spreadsheets. No merchant I've got likes the "Filter" option vs. simply tapping on a column header to sort by that column in ascending or descending order. PLEASE make it like Excel! TY

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  7. 236 votes

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    Keith Puzio commented  · 

    From client:

    "We have been using Clover for a few weeks and have been very pleased with it. When we converted from our old system, we carried over the prices from our old system. Each item had the “taxes included” in the price we charged.

    Our old point of sale used a system that allowed us to calculate the taxes we needed to pay to the state from the “total item price” which included the sales tax. (They called it “Tax Inclusive”.) For example, we set the price of an item at $10.00 (tax inclusive). Our report would show that our tax liability would be $0.57 (Item price would be $9.43 + 6% sales tax). We prefer not to have to manually calculate out the pre-tax prices for all items in order to have a “rounded” price for items (such as $5.00, $5.50, etc.).

    I don’t see a similar option in Clover’s Taxes & Flat Fees section. The only options appear to add tax onto the item price.

    HELP!"

    TY

    Keith Puzio supported this idea  ·