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Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.

Payments

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7 results found

  1. You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

    237 votes

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    Back Log  ·  51 comments  ·  Taxes  ·  Admin →
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  2. Need to be able to change the sales tax rate at check out for just the current customer, current order. Sales tax rate is set at default of 7% for our city, so the majority of customers are taxed at that rate. When we plant or deliver to rural areas, some customers insist on being charged the 5.5% rural sales tax rate. Our drop own dots currently have and option to Remove taxes completely, but not change the rate. It would be ideal if while at the Register, Current Order, go to the 3 drop down dots and CHANGE the…

    2 votes

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    1 comment  ·  Taxes  ·  Admin →
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  3. Enable taxes on Healthcare/ Payments plan

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  4. Make the register system have a manual transaction pad, lotto , tax free and scratch off button like a traditional machine. An all in one register screen where the user doesn't have to go back and forth through menus. A register screen that shows the items, manual transaction pad, and all other options for lotto, scratch off, taxable, nontaxable, print receipt etc. A one stop screen that lets the user utilize all the functionalities to process all their different types of transactions.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  5. On the dashboard, in account and setup, under Payment links, it isn't possible for a merchant to add taxes to a payment link, button, or QR code payment. A merchant with the Essential plan, integrated to Quickbooks, cannot sync taxes to quickbooks with payment links. Also, there is no detail about what the customer in buying under payment link. The ''Basic information name'' doesn't show anywhere in the payment link.

    1 vote

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    Back Log  ·  0 comments  ·  Taxes  ·  Admin →
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  6. The state of Tennessee is now charging taxes on mandatory gratuities or service charges. Most POS systems have updated to allow the users to add taxes to those fees (typically 18% or 20% gratuity) to pass the burden to the consumer. Clover has not added this option which is causing businesses using it to pay an additional tax amount each month. You will start to lose customers by not adding the option, I am sure.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  7. Currently, if merchants wish to have sales tax calculated automatically, they must upgrade to the Essentials plan even though many do not use any inventory. Several merchants are being upgraded from a Legacy plan that would offer this ability and they do not want the additional features of Inventory, even basic Inventory, so are asking to allow Taxes to be added to Payments plan, or else maybe create an in between service plan that just adds taxes without inventory.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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