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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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5 results found

  1. Ability for system to separate EBT ineligible items when someone uses EBT card

    We use the Station Duo. We do not know if someone is using an EBT card until after it has processed. This allows fraud to happen if the customer purchases ineligible items with their EBT card. The system need to automatically void the ineligible items when someone swipes their EBT card. We will need to look for a different system if Clover does not fix this fraud issue since we have started accepting EBT cards.

    1 vote

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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. make certain items ineligible for payment by EBT card

    EBT is moving to tap cards. When customers tap to pay, with EBT we will not know their form of payment and will not be able to remove ineligible items. Need to have a way to restrict certain menu items from being paid for by EBT.

    1 vote

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    Submitted  ·  System responded

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  3. Remove second language on Invoices

    We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.

    1 vote

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    0 comments  ·  Virtual Terminal  ·  Admin →
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    Submitted  ·  System responded

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  4. Easier Access to Creating Payment Links

    Move the option to create payment links to the virtual terminal screen. It doesn't make sense to have to go through a settings menu to create a URL or QR code payment link.

    1 vote

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  5. Recurring

    In Recurring payments, the merchent now does not have the ability to set up a start and stop date in the "Plan". We NEED this feature back. It also now runs the card as soon as you set up a "customer". ALSO VERY BAD. Please revert back to the original format with a start and a stop date and do not run "customer" until start date. This was a terrible "upgrade" and is making way more work for the merchant as now we have to manually run all of these payments every week/month.

    1 vote

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    0 comments  ·  Recurring Payments  ·  Admin →
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