148 results found
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Add Venmo/Paypal option on Invoices/Links
Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.
8 votesThank you for submitting your Idea to UserVoice.
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Invoice Remit Payment by cash/check/in-person card
When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.
8 votesThank you for submitting your Idea to UserVoice.
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EBT eligible items
In order for Clover to work in grocery or C Store, we must have the ability to separate EBT eligible items in Clover and automatically remove taxes on those EBT items when someone is paying with EBT. Then, they should have the option to pay for the rest of the non ebt items with another form of payment. Otherwise it is a manual process of creating two orders.
7 votesThank you for submitting your Idea to UserVoice.
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Tap Use on CloverGo app for Android
For mobile jobs it would be very useful for the CloverGo app to be able to accept Tap card payments on the Android app. Currently it only works for the Apple app. There are many more Android users than Apple. No customer will ever want to manually enter their credit card information into my Android. Please further develop the Android Clover Go app.
7 votesThank you for submitting your Idea to UserVoice.
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Digital Gift Card Reporting- Complementary
If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.
6 votesThank you for submitting your Idea to UserVoice.
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invoice
This is extremely important and functional. When creating an invoice on the dashboard it is important to be able to attach the items that are being sold to the invoice and once sold they be deducted from inventory count.
6 votesThank you for submitting your Idea to UserVoice.
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Enhanced Chargeback Visibility
Currently, only the Owner is able to view and act on chargebacks in the Dashboard. For larger companies, the Owner rarely has a role in day-to-day operational issues like disputes. If we want to sell Clover to larger and multi-location businesses, we need Admins and Managers to be able to view and respond to disputes just like the Owner can. Please consider and implement this enhancement as soon as possible.
5 votesThank you for submitting your Idea to UserVoice.
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Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
5 votesThank you for submitting your Idea to UserVoice.
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Carbon Copy Receipts for Virtual Terminal
On the Virtual Terminal, within the Clover Dashboard, you can choose to have a carbon copy emailed to the primary "owner" email address. I think it would be useful to be able to choose an email address where carbon copy receipts are sent to. For example, a business would like the carbon copy email to Accounts Receivable. The owners of businesses don't always track every transaction!
5 votesThank you for submitting your Idea to UserVoice.
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Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
4 votesThank you for submitting your Idea to UserVoice.
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Gratuity Permission
Add permissions to gratuity. Employees have ability to add/ remove gratuity. There is no permission at the moment to request a manager code when adding/ removing gratuity.
4 votesThank you for submitting your Idea to UserVoice.
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Ability to round up or down to the nearest $.05
Ability in settings to round up or down to the nearest $.05 due to the penny being phased out.
4 votesThank you for submitting your Idea to UserVoice.
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Recurring Payments
Please allow for Merchants to send Recurring Payment links to their customers and their customers enter all their own card information. I'm running into this Clover limitation as I work to win business from competitors. With Clover if the Merchant has 100 recurring paying clients our Merchant has to get the card info and enter it manually for all 100 clients. With competitors, Merchants simply setup the recurring payment and send a link and the customer enters their card information.
4 votesThank you for submitting your Idea to UserVoice.
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Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
4 votesThank you for submitting your Idea to UserVoice.
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501C3's - Donor Opt to Cover Card Processing Fees with Opt for Recurring
I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!
3 votesThank you for submitting your Idea to UserVoice.
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Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
3 votesThank you for submitting your Idea to UserVoice.
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kiosk and cash discount
It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it
3 votesThank you for submitting your Idea to UserVoice.
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Allow partial payments in Clover Go and Virtual Terminal/Dashboard to be paid out.
Currently when there is a partially paid order on accounts that only have the dashboard or clover go to process payments, they have no way to complete it. This causes the order to show in the open orders tab on the clover go with no way to remove it. There is no option to take the rest of the payment on Clover go or the Dashboard.
3 votesThank you for submitting your Idea to UserVoice.
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Cash Tip Recording
Clover appears to not have a way to track a "server bank" where servers are holding their cash the entire shift. The "shifts" app has been sunset. Does Clover plan to have a way to track this or is the best solution for a merchant to Pay for the Homebase tip module? Server Bank is critical for many restaurants
3 votesThank you for submitting your Idea to UserVoice.
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Tip suggestions on the receipt
FSRs have requested the ability to include tip suggestions on the printed bill as well, especially for cash paying customers
3 votes
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