166 results found
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Discount tied to customer name
There should be an option so that discounts can be automatically applied when the customer name is added. We have many reoccurring customers that always get a certain discount amount. As it stands, you have to add the customer name, then you have to apply the discount. It would be nice to only have to add the customer name and the discount is automatically applied to the order.
4 votesThank you for submitting your Idea to UserVoice.
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Refund receipts from dashboard virtual terminal
Receipts for refunds posted on the dashboard virtual terminal should be emailed to customers. Currently no receipt is emailed. Crazy.
4 votesThank you for submitting your Idea to UserVoice.
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Allow partial payments in Clover Go and Virtual Terminal/Dashboard to be paid out.
Currently when there is a partially paid order on accounts that only have the dashboard or clover go to process payments, they have no way to complete it. This causes the order to show in the open orders tab on the clover go with no way to remove it. There is no option to take the rest of the payment on Clover go or the Dashboard.
6 votesThank you for submitting your Idea to UserVoice.
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Exchange of Items of Different Costs
Please offer the option to exchange items of a different price within an order. The difference in cost can be refunded or paid for in a new transaction.
2 votesThank you for submitting your Idea to UserVoice.
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Pay by bank - NSF Rejects
Update the invoice payment status for pay-by-bank transactions to reflect the actual status. A NSF reject does not change the status from paid.
2 votesThank you for submitting your Idea to UserVoice.
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Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
6 votesThank you for submitting your Idea to UserVoice.
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Ability to remove website link on receipt
On the receipt link customers get sent, on viewing that receipt a website is listed as www.none.com if you do not have a website. I recently called and asked to have that line removed and was told that was not possible. We are in a small town and do not need a website to conduct our business. Most people find us by online search or word of mouth. I would very much like the OPTION to be able to remove that line. Please consider
1 voteThank you for submitting your Idea to UserVoice.
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Healthcare Service - Customizable payment info Fields
For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )
2 votesThank you for submitting your Idea to UserVoice.
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Display Decline Reason Codes in Transaction Details and Receipts
Currently, Clover displays a "Failed" status for declined transactions without providing the reason for the decline.
Merchants should be able to view the processor response code and decline reason within the transaction details in the Clover Dashboard, transaction log, or merchant receipt.
This is especially important for offline payments that are declined when subsequently submitted for processing.
Without this information, merchants cannot determine whether a transaction failed due to insufficient funds, an issuer decline, an expired card, a communication error, or another issue.
Providing this information would significantly improve transaction troubleshooting, reconciliation, and merchant support.
1 voteThank you for submitting your Idea to UserVoice.
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check number prompt
Requesting a pop up prompt for "Check Number" anytime the Check tender is used. This way we can note the check number listed on the check to refer back to if needed.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Discount Adjust Item Price
Add an option maybe in Payments or under Cash Discount Settings for entering the Cash price instead of the Retail Price by default - currently merchants have to enter a custom item, hit the small pencil icon that they may struggle to hit, then check off Adjust Item Price for Cash Discount, or with a variable priced item, check the box underneath. We request some way for it to default that checkbox.
1 voteThank you for submitting your Idea to UserVoice.
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Allow disabling of receipt emails
We have our own emails that we prefer from our CRM, but there is no way to stop the Clover receipt emails from also going out. Should be able to disable them for transactions on POS terminals and transactions on hosted checkout.
1 voteThank you for submitting your Idea to UserVoice.
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Bring invoice information back to the transaction page
Clover Payments Transactions report is now missing the custom field we created on transaction report. We used this field to help identify patient invoices.
1 voteThank you for submitting your Idea to UserVoice.
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Add Wallet Pass for Apple Pay and Google Pay Wallets
Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.
2 votesThank you for submitting your Idea to UserVoice.
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Online Order Tips - Change Default
Allow online order tips to default to chosen employee. As of 7/28/26, it defaults to the owner with no way to change this. This messes up payroll and shows income being attributed to the owner in an incorrect way.
2 votesThank you for submitting your Idea to UserVoice.
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Online Ordering Receipt Protection against chargebacks
Hi-
For online ordering, customers usually handkey the cc information and billing zip code. However, the proof of zip code verification is not printed on the clover payment receipt. Merchants need this proof to provide to chargeback department. Please add this on the receipt and any other proof to help merchants win chargebacks specifically for clover online ordering.
Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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kiosk and cash discount
It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it
4 votesThank you for submitting your Idea to UserVoice.
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Show fees separately on receipt
Allow the tip and additional fees to come up separately on the receipt for example debit fee and delivery fee.
1 voteThank you for submitting your Idea to UserVoice.
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Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity/
Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity, just like tax exemptions, other competitors POS are able to personalize the item by kitchen labels, revenue classes, tax exemptions and also auto gratuity.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to refund modifiers and submodifers after payment and or partial amount
Ability to refund modifiers and submodifiers after payment and or partial amount, must have the ability to reflect on the reports.
1 voteThank you for submitting your Idea to UserVoice.
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