94 results found
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Add Venmo/Paypal option on Invoices/Links
Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.
6 votesThank you for submitting your Idea to UserVoice.
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Digital Gift Card Reporting- Complementary
If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.
6 votesThank you for submitting your Idea to UserVoice.
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Invoice Remit Payment by cash/check/in-person card
When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.
2 votesThank you for submitting your Idea to UserVoice.
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EBT eligible items
In order for Clover to work in grocery or C Store, we must have the ability to separate EBT eligible items in Clover and automatically remove taxes on those EBT items when someone is paying with EBT. Then, they should have the option to pay for the rest of the non ebt items with another form of payment. Otherwise it is a manual process of creating two orders.
3 votesThank you for submitting your Idea to UserVoice.
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Custom Payment Page for Multiple Payment Links
My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.
3 votesThank you for submitting your Idea to UserVoice.
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Ability to round up or down to the nearest $.05
Ability in settings to round up or down to the nearest $.05 due to the penny being phased out.
4 votesThank you for submitting your Idea to UserVoice.
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Donations (to 501(c)(3) entity) instead of tips
There is currently no way to change the screen in the Clover POS that says
"Tip" to "Donation" on customer receipts. Although my business is a business, we partner with a 501(c)(3) entity and give them 100% of our "tips" because they are not tips, they are donations. When we show the customer the screen, we tell them we do not take tips but ask if they would like to add a donation to the charity that my business partners with. Since Clover won't let me change the term "tips" to "donations," that has significant tax implications that adversely affect…2 votesThank you for submitting your Idea to UserVoice.
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Enhanced Closeout reporting
Being able to click in to a closeout and see what transactions took place on that given day in the closeout app/dashboard. Today we go into transactions separately but would be ideal if the closeout could break out the exact transactions that make up the total.
2 votesThank you for submitting your Idea to UserVoice.
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Gratuity Permission
Add permissions to gratuity. Employees have ability to add/ remove gratuity. There is no permission at the moment to request a manager code when adding/ removing gratuity.
3 votesThank you for submitting your Idea to UserVoice.
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Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
4 votesThank you for submitting your Idea to UserVoice.
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Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
5 votesThank you for submitting your Idea to UserVoice.
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Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
2 votesThank you for submitting your Idea to UserVoice.
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Sales report should have application filter so when a report is run for multiple payment links, it can show what payment link was used for t
Currently, the only option for merchant to determine sales activity on a payment link is to go to the transactions app>filter by other payment devices>filter by payment links> and filter by payment link name, then export that sales data for each of their links. This should be an option in the reporting app as a toggle for filter so merchant has to go through less hurdles to get their sales data when using payment links. The application also does not show in the export of transactions unless filtered before hand.
2 votesThank you for submitting your Idea to UserVoice.
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Separate access control to VOID from REFUND.
Separate access control of VOID from REFUND. Out merchant site policy does not allow cashiers to issue refunds, but allow to VOID any transactions that are result of an error. As of today, the access to VOID is controlled by the access to REFUND. Since we cannot enable cashiers to issue REFUNDS by the policy, we cannot enable cashier to void transactions due to the system control limitation. This reduces our customer's satisfaction when we cannot fix an error by voiding a transaction. Please separate access control to VOID from REFUND.
2 votesThank you for submitting your Idea to UserVoice.
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Dual Pricing
on invoices, offering a price with credit card and then an ach/cash price.
2 votesThank you for submitting your Idea to UserVoice.
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Recurring Payments
Please allow for Merchants to send Recurring Payment links to their customers and their customers enter all their own card information. I'm running into this Clover limitation as I work to win business from competitors. With Clover if the Merchant has 100 recurring paying clients our Merchant has to get the card info and enter it manually for all 100 clients. With competitors, Merchants simply setup the recurring payment and send a link and the customer enters their card information.
3 votesThank you for submitting your Idea to UserVoice.
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Enhanced Chargeback Visibility
Currently, only the Owner is able to view and act on chargebacks in the Dashboard. For larger companies, the Owner rarely has a role in day-to-day operational issues like disputes. If we want to sell Clover to larger and multi-location businesses, we need Admins and Managers to be able to view and respond to disputes just like the Owner can. Please consider and implement this enhancement as soon as possible.
2 votesThank you for submitting your Idea to UserVoice.
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Clover for Fleet Cards
Allow feet card payments such as WEX on Clover devices.
1 voteThank you for submitting your Idea to UserVoice.
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Logo Printing Ability From Clover Dashboard
The option for businesses who have SOP for printing Invoices should have the ability for their business logo to show. Merchants who depend on branding for their business and to their customers use their logo for this purpose. The current option to only show when emailed or printed on a receipt are great but the option to have the logo show when printing would provide consistency across the Clover environment for merchants using their logos.
1 voteThank you for submitting your Idea to UserVoice.
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Retrievals
Merchants cannot respond to retrieval requests thru Clover even though the merchant gets a Clover email that they have a certain amount of time to respond to what the email makes it seem is a Chargeback. Either stop merchants from getting these emails to respond when they can't OR add the functionality to respond to Retrieval Requests in Clover like Chargebacks.
1 voteThank you for submitting your Idea to UserVoice.
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