94 results found
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Add Venmo/Paypal option on Invoices/Links
Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.
6 votesThank you for submitting your Idea to UserVoice.
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Clover for Fleet Cards
Allow feet card payments such as WEX on Clover devices.
1 voteThank you for submitting your Idea to UserVoice.
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Logo Printing Ability From Clover Dashboard
The option for businesses who have SOP for printing Invoices should have the ability for their business logo to show. Merchants who depend on branding for their business and to their customers use their logo for this purpose. The current option to only show when emailed or printed on a receipt are great but the option to have the logo show when printing would provide consistency across the Clover environment for merchants using their logos.
1 voteThank you for submitting your Idea to UserVoice.
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Retrievals
Merchants cannot respond to retrieval requests thru Clover even though the merchant gets a Clover email that they have a certain amount of time to respond to what the email makes it seem is a Chargeback. Either stop merchants from getting these emails to respond when they can't OR add the functionality to respond to Retrieval Requests in Clover like Chargebacks.
1 voteThank you for submitting your Idea to UserVoice.
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Descriptive declines
Declines should show the native network response on the Clover dashboard so merchants can know why a payment declined. Ideally, the decline reason should also show on the hosted checkout at time of sale.
This includes Telecheck declines: currently, some Telecheck declines do not even show up on the dashboard at all. This leads people to believe that there is a front-end error instead of a decline.
Having detailed decline descriptions pulling from the native network response code would help in troubleshooting declines immensely.1 voteThank you for submitting your Idea to UserVoice.
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French translation
More option in french, a lot of plan are not available in french
1 voteThank you for submitting your Idea to UserVoice.
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tips on certain items
specify that certain items be excluded from the automatic tip calculation
1 voteThank you for submitting your Idea to UserVoice.
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Improve Recurring Payments: Card-Present Enrollment + Customer Payment Links
We operate a membership-based gym and rely heavily on recurring billing.
Currently, Clover requires us to manually enter card information into Virtual Terminal to create recurring payment plans. This creates two major limitations:
When customers are physically present, we cannot swipe/tap their card on the Clover device and directly enroll them into a recurring plan. Instead, we must manually key the card into Virtual Terminal. This increases friction and introduces unnecessary card-not-present risk when the card is physically present.
There is no option to send a recurring payment signup link where customers can securely enter their own card information to…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to remove Digital Payments HCO/Payment Link
Ability to remove digital payments (Google/Samsung/Paze) from HCO. These payment types do not allow for the customer to enter mandatory fields that have been set by Merchant. It buy passes the field requirements.
1 voteThank you for submitting your Idea to UserVoice.
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Allow tipping on gift card payments
Currently, customers are not able to add a tip when paying with a gift card. This creates friction at checkout, especially for service-based businesses such as restaurants, cafés, and salons where tipping is expected.
Other POS systems allow customers to add a tip using the remaining gift card balance when sufficient funds are available.
We would like Clover to support tipping on gift cards, with the tip deducted from the card balance just like a regular payment.
Benefits:
• Better customer experience
• Increased employee tips
• Faster checkout process
• More competitive feature vs other POS systemsThis feature…
1 voteThank you for submitting your Idea to UserVoice.
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Need to be able to send an invoice to another email other than original email
We need to be able to send an invoice to another email other than original email WITHOUT creating a new invoice number. For accounting purposes, this new invoice number can create a nightmare.
1 voteThank you for submitting your Idea to UserVoice.
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Exclude tax from tip calculation
Clover currently calculates the tip suggestions on the total, including taxes. There should be an option to show tip suggestions based on total BEFORE taxes. Customers shouldn't be forced to tip on taxes...
1 voteThank you for submitting your Idea to UserVoice.
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Invoice Remit Payment by cash/check/in-person card
When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.
2 votesThank you for submitting your Idea to UserVoice.
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Cash Discount (Issues)
Current Problem: Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.
Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%
1 voteThank you for submitting your Idea to UserVoice.
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Variant Inventory Tracking/Pricing
In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.
Example:
A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.
So…
1 voteThank you for submitting your Idea to UserVoice.
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negative payouts
The need for a system to pay out lottery winnings is a must. The app available for negative payouts does not show on the receipt. We need a way to allow, even the possibility of a partial payment using a added payment type of "Lotto Winnings"!
1 voteThank you for submitting your Idea to UserVoice.
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Donations (to 501(c)(3) entity) instead of tips
There is currently no way to change the screen in the Clover POS that says
"Tip" to "Donation" on customer receipts. Although my business is a business, we partner with a 501(c)(3) entity and give them 100% of our "tips" because they are not tips, they are donations. When we show the customer the screen, we tell them we do not take tips but ask if they would like to add a donation to the charity that my business partners with. Since Clover won't let me change the term "tips" to "donations," that has significant tax implications that adversely affect…2 votesThank you for submitting your Idea to UserVoice.
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Enhanced Closeout reporting
Being able to click in to a closeout and see what transactions took place on that given day in the closeout app/dashboard. Today we go into transactions separately but would be ideal if the closeout could break out the exact transactions that make up the total.
2 votesThank you for submitting your Idea to UserVoice.
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Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
2 votesThank you for submitting your Idea to UserVoice.
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Sales report should have application filter so when a report is run for multiple payment links, it can show what payment link was used for t
Currently, the only option for merchant to determine sales activity on a payment link is to go to the transactions app>filter by other payment devices>filter by payment links> and filter by payment link name, then export that sales data for each of their links. This should be an option in the reporting app as a toggle for filter so merchant has to go through less hurdles to get their sales data when using payment links. The application also does not show in the export of transactions unless filtered before hand.
2 votesThank you for submitting your Idea to UserVoice.
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