118 results found
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Retry button for Failed payments
When our customers payment fails there should be a retry button beside it so that if the customer says to retry the card we can simply click it. First Data when they were around made it so easy to retry a failed or declined payment. Please add this clickable button to rerun a customers card!
1 voteThank you for submitting your Idea to UserVoice.
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Permissions: Removing Taxes
Clover must create a permission where only Managers and Admin's can remove taxes from orders. This will reduce employees from making Tax decisions.
1 voteThank you for submitting your Idea to UserVoice.
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Toggle Tip Consolidation
Clover Flex Pockets have tip consolidation, meaning tips are requested prior to the payment type being requested. There is no way to turn this off. The merchant does not always want to use this feature.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Stand-alone Stations - need to be able to do same transactions as mini or clover app
4/11/2026 I used my Clover stand alone station to process an event deposit. It would not go through. Any payment should be able to be processed at any type of device that we currently use. For the first two years of using Clover POS, event payments could be processed on the stand alone stations. As of today. 4/11/2026 they cannot. PLEASE return payments backs to stations.
1 voteThank you for submitting your Idea to UserVoice.
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Dynamic Taxing
When only alcohol is purchased from a bar or restaurant there is no tax added but when they order alcohol and food the alcohol gets taxed also
1 voteThank you for submitting your Idea to UserVoice.
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Notify merchant (not only the client) of failed recurring payment
When a recurring payment fails, only the client is notified and they would need to take action to correct. We are a service company with some recurring payments and would like to be notified when one of those payments fail, so we can decide whether to call the client or suspend service.
1 voteThank you for submitting your Idea to UserVoice.
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Draft feature for Invoices
Enhancement Request: Invoice Draft Functionality
Summary:
Add the ability to save invoices as drafts.Description:
Currently, invoices must be completed in a single session. It would be beneficial to have the option to save an incomplete invoice as a draft and return to it later.Problem:
When creating invoices, there are situations where all required details (line items, customer information, pricing, or approvals) are not available at the time of creation. Without a draft option, users must either abandon the invoice or recreate it from scratch later, which is time-consuming and increases the risk of errors.Proposed Solution:
Introduce a…1 voteThank you for submitting your Idea to UserVoice.
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Register Main Screen Total Sales Privacy
Once the register is unlocked, the home page should display ONLY the APPs downloaded. Remove the right side information that displays (MID,TOTAL SALES INFORMATION).
1 voteThank you for submitting your Idea to UserVoice.
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Allow partial payments in Clover Go and Virtual Terminal/Dashboard to be paid out.
Currently when there is a partially paid order on accounts that only have the dashboard or clover go to process payments, they have no way to complete it. This causes the order to show in the open orders tab on the clover go with no way to remove it. There is no option to take the rest of the payment on Clover go or the Dashboard.
1 voteThank you for submitting your Idea to UserVoice.
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When a transaction fails the text says "contact us" but didn't say how
When a transaction didn't succeed or fail it just gives some "check your email in ten minutes or contact us" but the page doesn't say how to contact clover. The page should clearly say how to contact people who can help.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Tip Recording
Clover appears to not have a way to track a "server bank" where servers are holding their cash the entire shift. The "shifts" app has been sunset. Does Clover plan to have a way to track this or is the best solution for a merchant to Pay for the Homebase tip module? Server Bank is critical for many restaurants
2 votesThank you for submitting your Idea to UserVoice.
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2 taxes for Virtual Terminal and Payment Links
The Clover Virtual Terminal (VT), and Payment Links, do not allow for 2 taxes - for example GST and QST in Quebec - to be selected. This is a headache for merchants who wish to have correct reporting regarding both federal and provincial taxes in Canada, and particularly frustrating since our POS does allow for two taxes. Here's a summary:
The Virtual Terminal – whether for manual entry, invoice, or otherwise – only allows for 1 tax type to be added, not 2. The workaround is to create a single tax type and call it TPS & TVQ and add…
1 voteThank you for submitting your Idea to UserVoice.
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Tip options
option to pick what type of sale we are running. So, it can have an option for a tip or not an option for a tip.
We would like the tip option to show when collecting payment for services rendered by the esthetician IE: Facials, but not to show for collecting payments for the doctor. IE: copays or deductibles.
1 voteThank you for submitting your Idea to UserVoice.
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Email addresses
I would like to see the ability to retrieve an email address of someone who donates to us. It is great way to build my supporter database.
1 voteThank you for submitting your Idea to UserVoice.
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Refund Tip or Specific Amount on Specific Transaction
We need to be able to refund specific amounts and/or just the tip on specific transactions. There have been several occurrences when, despite their best efforts, my employees have input too large of a tip amount. Example: a customer left a $4.00 tip, but they accidentally put $44.00. It was a total accident, but it went unnoticed until the next day after the credit sales had been closed out. Then, we could only refund the entire transaction or specific items. If we were able to refund just the tip or even the specific amount of $40.00 our problem could have…
1 voteThank you for submitting your Idea to UserVoice.
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Non-Profit perks
Others systems are charging 1.99% for charity for registered 501c3s. This is almost impossible to compete with. If it is possible to create some sort of a program to compete with this, it would be excellent.
1 voteThank you for submitting your Idea to UserVoice.
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Show two taxes on register
Merchant needs to show two different taxes. Works well, except on Register is shows the total, not broken down by type.
1 voteThank you for submitting your Idea to UserVoice.
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Request to Correct Invoice Number Display in Customer Emails
We’re asking for two updates to how Clover shows invoice information in customer "Invoice" emails.
Issue:
When we enter our own invoice number into the “Invoice Number” field in Clover, this number does not appear in the email sent to customers. Instead, the email shows Clover’s internal transaction number, which is also labeled “Invoice Number.” This creates confusion because the number in the email does not match the customer’s actual invoice.We can manually add our invoice number to the notes field, but that causes unnecessary duplicate entry.
Requested Fixes:
Rename Clover’s internal invoice number to “ID”
- This matches…1 voteThank you for submitting your Idea to UserVoice.
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Allow Canadian Customers to Choose Language(s) - French looks like Phishing email for English Customers
Please update the system to allow Canadian customers to choose the language used in their payment requests.
Many English-speaking customers in Canada do not have French language settings enabled on their computers. Because of this, French accented letters and other special characters appear as blank boxes instead of readable text. These boxes are showing up throughout the invoice requests and make the emails look unprofessional.
We’ve also received feedback that the payment request appears to be a phishing email due to these display issues.
For these reasons, it’s important to allow customers to select the language that will display correctly…1 voteThank you for submitting your Idea to UserVoice.
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Receipt length needs to be customizable
Currently, the emailed/texted receipts are over one page, which causes issues with printing. Clover should allow the merchant to remove extra space in the receipt or remove certain fields (I understand some fields should not be removed, but there should be more options). There is a lot of empty space on the receipts that can be removed.
This can apply to printed receipts from Clover hardware as well. That is one of our #1 complaints that the receipt is very long. Allow merchants to remove extra space/extra fields.
1 voteThank you for submitting your Idea to UserVoice.
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