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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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148 results found

  1. A few of our nonprofit organization clients are currently accepting donations through Clover while also using another service, which allows donors to quickly make preset donation amounts using a card reader.
    They would like to explore whether Clover offers a similar solution so that all of their payment processing can remain under one platform, with Clover serving as their primary processor.

    1 vote

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  2. Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement

    1 vote

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  3. Currently, there is an option to prevent voids after payment, and prevent EDITS after printing, but edits also prevent us from clicking the item and selecting the "+" sign to add additional items.

    Please add permission for ONLY disallowing VOIDS to printed items in the future.

    1 vote

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    0 comments  ·  Voids  ·  Admin →
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  4. Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING

    Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.

    This is currently not possible

    1 vote

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  5. Allow merchants to create a single use coupon, or multi use coupon, allow them to print this discount and provide to a single customer for later use

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  6. It would be nice if there was a way of passing parameters in the payment link and having the customer see that information in the page that they are presented with. An example might be passing merchant-id, invoice and payment amount.
    for example; https://clover.ca/{merchant-id}/?i={invoice}&a={amount}
    and, of course any variables could be encrypted for security purposes - either individually or collectively

    2 votes

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  7. It would be nice to see (1) if a receipt was emailed or texted in the transaction details and (2) partial details of the phone or email. I DON'T think email addresses and phone numbers should be fully visible for privacy reasons.

    Example: Receipt emailed to ji****@gmail.com at 11:10:54 26/05/2026.

    Reasons: To ensure that a receipt was sent, and stop duplicate sending of receipts. To help answer customer questions if they ask how and when it was sent. Transparency for management supervision of tasks completed.

    1 vote

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  8. In the state of Florida, it is required to tax service charges, additional charges, and gratuity. Service Charges, additional charges, Gratuities must be taxable. It is a requirement.

    1 vote

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  9. When creating a new tender type besides asking accept tender ; open cash drawer; also add -> non-revenue tender type. There are tender types that do no add revenue and shouldn't be added as gross in sales overview rather a non-revenue tender type

    1 vote

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  10. Assign Tender Types Per Role - Employee, Manager, Admin should be have the ability to select tender types based on assignment of role. For example A tender Type called " Rewards Program" only for manager and admin role use it however tagged with a non-revenue so it doesn't add to the gross sales.

    1 vote

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  11. I would like the ability to decline a transaction if it is not paid in full. In other words, Disable Partial Payments.

    1 vote

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  12. Currently, you can purchase a giftcard which counts towards your rewards points on your customer account.

    You can also purchase things with a giftcard which counts towards your rewards points on your customer account.

    This causes customers to 'double dip' on rewards.

    Request to prevent this:

    Allow certain items to be checked as 'will not accumulate rewards points' and thus do not accumulate points

    Allow giftcards to be able to toggle on/off whether or not purchasing them accrues rewards points

    Allow tender types to be toggled on/off whether using them accrues rewards points

    1 vote

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  13. The sales entry that gets pushed out of clover properly picks up the GST and PST if you set it up correctly but seems to be missing the GST and PST Sales line tag's so that when you utilize the sales tax modules within QBO for filing it doesn't pick up the amounts. You need to fix the data or the journal entry that gets pushed in order for it to properly be recognized on the QBO side so the filings are accurate.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  14. The POS system currently has no method of tracking, entering or otherwise accepting cash tips. We are forced to rely on an honor system of the current barista that they will not steal or keep cash tips from the tip pool. Not to even begin mention basic reporting statistics.

    I've spoken at length with technical support and there is no option of determining overage or shortage during cash close out to have that amount (tips) show up in our sales report anywhere. This is a major fail for a cash business and an extremely critical component of performing business.

    When…

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  15. On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.

    1 vote

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  16. Surcharge needs to easily viewable in the Transactions tab. Currently, you have to go into each individual transaction detail to view the surcharge amount, or download a CSV. This creates a lot of extra work for merchants.

    1 vote

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  17. Custom payment types are often used by management or accounting for rare instances or problem solving. We need to have the ability to control who can access these according to role.

    2 votes

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  18. allow taxes to be assigned based on order type. Example all to go orders are not taxed, all dine in orders are taxed

    1 vote

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  19. Hello,
    I would like to suggest a necessary improvement to the Clover tax settings.
    Currently, DoorDash acts as a Marketplace Facilitator in the state of Alabama and has an agreement to collect and remit only 8% in sales tax. However, our Clover POS is configured for the standard 10% rate for Mobile, AL, and applies this to all sales.
    This creates a consistent 2% discrepancy in our financial reports for sales taxes on DoorDash orders. Would it be possible to implement a feature that allows us to assign a specific tax rate to certain "Order Types" (like DoorDash/Marketplace) to ensure…

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  20. I wish check payments were treated like cash payments, where the total amount received needs to be entered. We frequently have customers come in with a check pre-written, and need change back, whether its a few cents or tens of dollars.
    Currently, we have to manually calculate the change back.

    1 vote

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