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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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10 results found

  1. tip online order

    Being able to remove the tip options in online orders.

    4 votes
    0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  2. Tip after payment

    My staff and customers are very upset there is not an option to select a tip after the payment option. I have called support and researched it and from your website there seems to be a way to code into the "tipmode" for ONSCREENAFTER_PAYMENT but no one has been able to tell me how to do it. I think it needs to be done on the backend from the dev team. Is there anyway we can make this a possibility? Thank you.

    3 votes
    Not at this time  ·  0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  3. Tips on screen or print out on paper

    We provide beauty services. The tips set up is On Printed Receipt. Sometime customer tell to add the tip but there is no way to add the tip until the transaction is printed out. Situation like this, I like to see the sales amount, tip amount, and total printed on the receipt. When I change the tips set up to On Screen, then if customer don't tell then there is no tip line on the receipt and as a result customer can't write any tip and that make a loss to our business. Can Clove do something about this?

    1 vote
    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  4. tips issue

    Hello we have problem the waiter is only allowed to order and print reciept ! so when customer goes to pay at the cashier the tip goes to cashier.

    we also have another problem we can only scan with the order section .

    the scanner is not compatible with dining in app

    1 vote
    Deferred  ·  0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  5. Shared Tip between multiple servers

    My restaurant has a banquet space that hosts large parties where multiple servers are assigned to one check. The charged tip, however, will be assigned to only one server. I need to have the ability to share that tip between multiple servers. The server who ends up with the entire tip has overstated tips for their shift and the other server(s) have no tip recorded for their shift. I would request a way to reassign a portion of a charged tip.

    1 vote
    0 comments  ·  Tipping  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Tipping based per transaction vs. on total ticket amount

    Hello,
    It has become aware that when splitting a ticket for a group who would like to pay separately, it calculated the suggested tip amount based on the total ticket and not their individual portion. This has created awkward situations at the end of our guest experience, in which they assume we are asking for a much larger tip than appropriate, Especially if it is a large group over 4 people. This only seems to happen on the large Station model and not the handhelds. I will be shopping for other POS systems.

    1 vote
    0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  7. QR codes to pay and add tip

    Ability to have QR Code that a customer can pay and add tip. For example, a ice cream stand that doesn't want Clover devices but wants to be able to accept cc by the customer scanning qr code and an employee will tell them what is owed, the customer then pays with Apple Pay or Google and it prompts for payment with tip.

    1 vote
    Submitted  ·  0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  8. Would like for the tips to be added to whichever employee starts the order regardless of which employee closes it out.

    Would like for the tips to be added to whichever employee starts the order regardless of which employee closes it out. Recently I noticed some of my employees orders tips were going to a different employee when closed out.

    1 vote
    0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  9. Flat tipping "above" a specific threshold

    For the Smart Tipping feature, flat tipping "below" a specific threshold is available in "Tip Suggestions". It would be nice to add flat tipping "above" a specific threshold as well. Some customers spend $200 to $300 and leave a $5 tip. The merchant can post a minimum tip amount on transactions over a specific dollar amount on the menu so the customer is aware. This would be a great feature to protect the waiters and waitresses.

    1 vote
    0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  10. URGENT! Add the ability to "adjust" tips after cash transactions!

    It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.

    I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…

    1 vote
    0 comments  ·  Tipping  ·  Admin →
    How important is this to you?
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