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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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How can we improve Payments?

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9 results found

  1. Virtual Terminal/New Sale: Select from Items List in Clover Terminal

    For telephone purchases/payments, we would like the ability to pull/select from the Items list in the Clover Terminal into the New Sale on the Virtual Terminal. Should be able to show itemized list and total sale in the receipt sent to customer. Currently we can only enter a total sale amount, with a "Note for item or service" in a text box.

    4 votes
    Not at this time  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  2. Extend Void and Refund timeframes for PIN Debit

    Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…

    3 votes
    Not at this time  ·  0 comments  ·  Voids  ·  Admin →
    How important is this to you?

  3. Tip after payment

    My staff and customers are very upset there is not an option to select a tip after the payment option. I have called support and researched it and from your website there seems to be a way to code into the "tipmode" for ONSCREENAFTER_PAYMENT but no one has been able to tell me how to do it. I think it needs to be done on the backend from the dev team. Is there anyway we can make this a possibility? Thank you.

    3 votes
    Not at this time  ·  0 comments  ·  Tipping  ·  Admin →
    How important is this to you?

  4. Allow for remove taking payments through virtual terminal.

    Allow for you to remove access to take payments on Virtual Terminal or separate out the invoicing section. This will make the system more PCI Compliant in relation to invoicing where you aren't enter credit card information on your keyboard.

    2 votes
    Not at this time  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  5. Transaction number

    Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.

    2 votes
    Not at this time  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. payment link notification

    I need the business name and any notes/comments from the client added to the notification

    1 vote
    Not at this time  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  7. round amound when paying with cash

    For cash payments, we have found that prices are not rounded.

    For example, a purchase of $1.27 rounded up to $1.30 or

    When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.

    This worked very well on our old cash register system.

    1 vote
    Not at this time  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Edit the length of a transaction timeout

    There should be an option to change the length of time for a transaction to timeout. Hoping this is already in the works.

    1 vote
    Not at this time  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Linking with Wix Ecommerce Store pages

    Linking Clover Secure Payments as a permanent choice for Wix Stores Payment Providers. So, we do not have to use all the high priced regulars in the marketplace.

    0 votes
    Not at this time  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
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