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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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Submit all payment related Ideas here, regardless of the Merchant’s Restaurant, Retail or Services focus.

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6 results found

  1. Print Receipts From Clover VT

    Merchant is looking for the option to print a receipt when processing a payment on the Clover VT. Right now, the VT only offers the option to email the receipt or skip it altogether. Additionally, adding the ability to add other email addresses to receive a carbon copy, rather than just the owner’s email in the Clover dashboard.

    5 votes
    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  2. Reoccurring Pay - Billing Frequencies

    The merchant has clients that bill at different time periods and which requires the creation of multiple payment plans, the client suggested a single QR functionality that would notify the merchant of upcoming payments

    3 votes
    0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

  3. Refund items from transactions & fees attached

    On the Clover Dashboard, you are able to go to a transaction and refund a specific item from that receipt, but there is not option to refund the taxes/fees or not. On the device itself, however, I cannot select a specific item within a receipt to refund, but when I manually type in the amount to refund, I AM given the option to refund taxes/fees or not.

    We should be able to do identical processes with this on the device AND the dashboard. We want to track the specific items refunded, but we cannot do that without paying the credit…

    1 vote
    Under Review  ·  0 comments  ·  Refund/Exchange  ·  Admin →
    How important is this to you?

  4. Apply manual entries to invoices.

    I have elderly customers who don't know how to make payments with their phones so I do so manually. I should be able to apply the payment to their invoices. How does your website not have this feature? It seems like basic accounting should be included so I can track all my transactions and separate them by category and type.

    1 vote
    Under Review  ·  0 comments  ·  Admin →
    How important is this to you?

  5. Tax 2 assessed ontop of Tax 1

    Many locations have unique tax requirements that require a Tax Rate to be assessed and then a second Tax Rate to be assessed on that total.

    For example - Restaurant tax then sales tax. Example: 12.00 drink X 2.5% = .30, then 12.30 x 7% = .86, total bill is 13.16

    1 vote
    Under Review  ·  0 comments  ·  Taxes  ·  Admin →
    How important is this to you?

  6. Tips on screen or print out on paper

    We provide beauty services. The tips set up is On Printed Receipt. Sometime customer tell to add the tip but there is no way to add the tip until the transaction is printed out. Situation like this, I like to see the sales amount, tip amount, and total printed on the receipt. When I change the tips set up to On Screen, then if customer don't tell then there is no tip line on the receipt and as a result customer can't write any tip and that make a loss to our business. Can Clove do something about this?

    1 vote
    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
    How important is this to you?
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