132 results found
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Round Total to Nearest Nickel
Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.
47 votes -
Customers setting up recurring payments
I am able to send customers a link or a QR code to make a payment and/or donations but there is no options for them to set up a recurring payment and/or donation
As a admin I able to do so but I would it be efficient and easier if a customer was able to set up a recurring payment on their own, make edits and cancel recurring payments
15 votes -
round amound when paying with cash
For cash payments, we have found that prices are not rounded.
For example, a purchase of $1.27 rounded up to $1.30 or
When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.
This worked very well on our old cash register system.
14 votesHello - thank you for your feedback on this issue. We are currently designing a penny rounding solution. If you would like to contribute more feedback, please do so here.
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tax on gratuity
The state of Tennessee is now charging taxes on mandatory gratuities or service charges. Most POS systems have updated to allow the users to add taxes to those fees (typically 18% or 20% gratuity) to pass the burden to the consumer. Clover has not added this option which is causing businesses using it to pay an additional tax amount each month. You will start to lose customers by not adding the option, I am sure.
13 votes -
Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
11 votes -
Assign Cash Drawer to Specific User
For accountability purposes, all other POS systems allow you to assign the cash drawer to yourself when you start your shift so that it will only open for your login. Others can still use the terminal for transactions, but if they hit cash as a payment method the drawer will not open for them, ensuring no one else has access to your assign cash bank. At the end of your shift, you unassign the drawer from your login so whoever is coming on after you can put their bank in the drawer and do the same. This is a basic…
11 votes -
Recurring Payment Failure
Occasionally a customers recurring payment will fail for various reasons, ISF, expired card, etc.
I originally set up Clover to automatically email receipts when payments were processed.
I have had an issue with Clover sending receipts that make it appear as though a payment was processed successfully when it actually failed to process. This is an issue, a BIG ISSUE.
I haven't been able to turn off AUTOMATIC RECEIPTS, except to change each customer, individually.
CLOVER IS SO MUCH MORE DIFFICULT THAN PAYEEZY. I'm not sure that CLOVER is a good option for our business.10 votes -
Alphabetical Search
Please make the recurring payment page alphabetically by plan name! I'm not sure why it wouldn't have been built that way from the start.
9 votes -
Payment Link should not allow duplicate payments
A customer of mine was able to process duplicate payments for a payment link I sent them. They payment link should not allow duplicate payments or should expire once the initial payment is processed. Otherwise, two people from the same office can pay multiple times without knowing.
8 votes -
The Ability to mark items in inventory to not be accepted by for EBT payments
The Ability to mark items in inventory to not be accepted by for EBT payments, or to automatically void those tranactions.
8 votes -
Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
Currently you can only change the header and footer info.8 votes -
customer can remove their card info from the profile, thus cancelling recurring transaction function = BAD IDEA
the recurring payment feature would be great except that the customer receipt gives them the option of removing their card information from their customer profile, thereby cancelling the whole process and making this a non-option for our equipment rental transactions.
8 votes -
need to see declined payment attempts with decline reason to report to customer
need to see declined payment attempts with the decline reason to report to customer so they can correct and try again
8 votes -
Void an Incorrect Refund
We need a method to void an incorrect refund amount, ideally even if discovered after the customer has left. We have a case where store credit was given to the customer, but a partial credit card refund was also given. The partial credit card refund needs to be voided. No option to perform that was found.
Thank you!7 votes -
Pause Individual Card
Currently you can "pause" an entire plan, but not an individuals card. We should be able to "pause" an individuals card within a plan instead of having to delete it and then re-enter it. A "resume" date feature would be great with this also.
7 votes -
Void Check Entries
Please allow a way to void all types of entries including check payments. A check transaction was entered with an incorrect amount and there is no way for me to void, cancel, or refund it. This has caused my financial reports to be incorrect and is a major, major flaw. We must have a way to correct things on the back end.
7 votes -
Clover compact reprint
The Compact Compact does not have a reprint button. If you run out of paper while processing a transaction and need to reprint a receipt it can’t be done. This function is a must as all the other Clover family devices can reprint receipts.
6 votes -
Tips on screen or print out on paper
We provide beauty services. The tips set up is On Printed Receipt. Sometime customer tell to add the tip but there is no way to add the tip until the transaction is printed out. Situation like this, I like to see the sales amount, tip amount, and total printed on the receipt. When I change the tips set up to On Screen, then if customer don't tell then there is no tip line on the receipt and as a result customer can't write any tip and that make a loss to our business. Can Clove do something about this?
6 votes -
tip online order
Being able to remove the tip options in online orders.
6 votes -
Rounding of Pennies
After speaking with Clover Tech Support, I was told that this fix will not be implemented until June 2026. Meanwhile Pennies were discounted in November of 2025. I have clover in 6 locations. I have been unable to get Pennies from any of our bank locations as of January 1. I cannot understand what would possibly take so long to do a simple programming fix. If cash total ends in 1 or 2, change to 0. If total ends in 3 or 4. Change to 5. Please tell me that Clover has a programmer who can get this done before…
5 votes
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