tax on gratuity
The state of Tennessee is now charging taxes on mandatory gratuities or service charges. Most POS systems have updated to allow the users to add taxes to those fees (typically 18% or 20% gratuity) to pass the burden to the consumer. Clover has not added this option which is causing businesses using it to pay an additional tax amount each month. You will start to lose customers by not adding the option, I am sure.
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Oren commented
Washington State now requires tax on auto Gratuity - Clover is currently not capable of meeting the state Law requirements in at least Washington and Tennessee by being unable to accomplish this.