92 results found
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Round Total to Nearest Nickel
Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.
29 votes -
DON'T allow system to approve a payment for a debit card transaction that does NOT have enough funds to COVER the COMPLETE amount of the sa
DO NOT alow system to APPROVE a debit card payment that does NOT have ALL the funds available to COVER the transaction... NEEDS to DECLINE ...
NOT doing so... Causes BUSY clerks to MISS ALL the funds were not accounted for in APPROVAL
AND - ALSO makes it so BANKS can use it as an excuse to collect an OVERDRAFT FEE from the Consumer
I have a busy gas station that ran a transaction for $81.12The clerk ran the card and the customer left
The Bookkeeper discovered a discrepancy that they were SHORT $79.42Was discovered the system approved…
22 votesThank you for your feedback on this issue. Clover does support partial authorization at the point of sale as required by most card networks. Rather than complex variations based on card type, MCC, and other parameters we have adopted a common implementation where the merchant is guided through a partial authorization workflow; e.g.
A $53 payment is attempted and the card is approved for $51.50
- This card has been approved $51.50
- The remaining amount dues is $1.50
- How would like to proceed; void initial payment or take next payment
We support these capabilities at the request of our acquiring partners to reduce costs associated with downgrades, non-participation fees, and the like.
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Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
10 votes -
Payment Receipt
Instead of "Hey, Your payment has been received" would you please change the wording to a more professional message such as "Thank you, Your payment has been received."
9 votes -
round amound when paying with cash
For cash payments, we have found that prices are not rounded.
For example, a purchase of $1.27 rounded up to $1.30 or
When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.
This worked very well on our old cash register system.
9 votes -
Allow admins to reassign sales by employee
I had an employee pickup a terminal that was still logged in by the previous staff who was using the terminal. As such, the employee's sale was lodged under the wrong user.
Currently, there is no way that I can reassign that sale to the correct users. Please grant admins the ability to reassign the sale to the correct employee.
8 votes -
Assign Cash Drawer to Specific User
For accountability purposes, all other POS systems allow you to assign the cash drawer to yourself when you start your shift so that it will only open for your login. Others can still use the terminal for transactions, but if they hit cash as a payment method the drawer will not open for them, ensuring no one else has access to your assign cash bank. At the end of your shift, you unassign the drawer from your login so whoever is coming on after you can put their bank in the drawer and do the same. This is a basic…
8 votes -
The Ability to mark items in inventory to not be accepted by for EBT payments
The Ability to mark items in inventory to not be accepted by for EBT payments, or to automatically void those tranactions.
8 votes -
need to see declined payment attempts with decline reason to report to customer
need to see declined payment attempts with the decline reason to report to customer so they can correct and try again
7 votes -
Clover compact reprint
The Compact Compact does not have a reprint button. If you run out of paper while processing a transaction and need to reprint a receipt it can’t be done. This function is a must as all the other Clover family devices can reprint receipts.
5 votes -
Tap Use on CloverGo app for Android
For mobile jobs it would be very useful for the CloverGo app to be able to accept Tap card payments on the Android app. Currently it only works for the Apple app. There are many more Android users than Apple. No customer will ever want to manually enter their credit card information into my Android. Please further develop the Android Clover Go app.
5 votesThank you for submitting your Idea to UserVoice.
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Enable itemized line item export from the Orders report in the Sales Activity section
Currently, exporting the Orders report from the Sales Activity section only provides sales transaction-level data, without itemized line items. While the Item Sales report exists, it does not offer the level of detail some merchants require. This is especially true for non-profits that use variable-priced items and need to track each individual donation tied to a specific order. Including full line-item detail in the export would provide better visibility for reconciliation, donor tracking, and reporting.
5 votes -
cash
A system that tallies or knows how much cash is in the register. We have a cash and card-based business and we need to keep track of what's going in and out of the register especially when we have staff on shift
5 votes -
Limit Cash Transactions for employees
Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.
4 votes -
Separate Customer Profiles w/ Shared Phone, Email and CC info.
We need the ability to create separate customer profiles, even if they share the same phone number, email and/or CC info. Currently, when we create a new profile in the 'Customers' app and process a sale, adding the same phone number or credit card to another profile causes the system to merge the profiles. This overwrites data and links them as the same profile, depending on which one is edited and saved. We need the profiles with shared phone or card info, etc. to remain distinct and not merge automatically.
*Currently using the Payments service plan.
4 votes -
Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
Currently you can only change the header and footer info.4 votes -
get rid of thanks for visiting screen
Get rid of the Thanks for Visiting Screen, after a transaction is approved. Or at least make it customizable or optional.
4 votes -
Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
3 votesThank you for submitting your Idea to UserVoice.
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Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
3 votesThank you for submitting your Idea to UserVoice.
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Second Invoice Reminder
I often need to send second or even third reminder before invoices are paid. It would be so helpful if multiple reminders could be sent instead of having to create a whole new invoice for a second reminder...or more.
3 votes
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