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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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5 results found

  1. Guest count in Clover Dining

    184 votes

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    Completed  ·  1 comment  ·  Clover Dining  ·  Admin →

  2. Clover Dining: Fire button be Green until it is fired

    In Clover Dining can the Fire button be green until it is fired like in the tables app?

    53 votes

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    0 comments  ·  Clover Dining  ·  Admin →
    Completed  ·  AdminRestaurant Product - Sumit (Product Manager, Clover) responded

    We've reviewed the current flow of the "Fire All" functionality in the Dining app and confirmed that it is working as designed.

    When a merchant selects "Fire All", all un-fired items are sent to the kitchen (via printer or KDS) without affecting items that have already been fired. Additionally, a "Printed" label is applied to fired items, helping to clearly distinguish between what’s been sent and what’s still pending. The Fire All button remains enabled to allow for future actions as needed.

    Currently, we display six different table statuses to assist merchants in managing operations:

    Available, Seated, Seated - Delayed, Paid, Unavailable, and Contactless Dining.

    Adding another status solely to reflect item firing status may not be ideal, as it could clutter the interface and introduce complexity without significantly enhancing clarity.


    Another control we're added is to "fire item" basis few settings. Pl…

  3. credit card capture

    Allow for credit card information to be swiped without pre auth to hold open a tab. With pre auth to many chargebacks happening since some pre auths are not falling off immediately and it appears there are 2 charges.

    2 votes

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    Completed  ·  1 comment  ·  Clover Dining  ·  Admin →

  4. Print Label on Custom Item

    When using the "Custom Item" button within Clover Dining, it is not possible to assign a printer label to the item. This means that the item will appear on the guest check but it will never be fired to the kitchen. Am I missing something?

    1 vote

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    Completed  ·  1 comment  ·  Clover Dining  ·  Admin →

  5. Please fix Clover dinning app FIRE ALL glitch.

    Please fix Clover dinning app FIRE ALL glitch.

    When pressing “Fire All” screen returns to table layout as the order has been printed/ sent to the kitchen printer. But when go back to the table it is not marked as “printed”

    The screen should remain in such order screen if “Fire All” did not go thru.

    Tried below but did NOT resolve the issue.
    hard reset / re-associated
    Replaced to a new station

    1 vote

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    Completed  ·  0 comments  ·  Clover Dining  ·  Admin →
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