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An error occurred while saving the commentGEORGE FISCHER commented
One of my new clients is using the Register Plan with their Clover Station Pro and Flex devices. They are having difficulty removing Sales Tax for EBT Items when their customers want to pay for both Taxable and Non-Taxable items in the same Order. The “Split Payments By Items” feature does not allow for the Sales Tax to be removed for some items and add Tax for other items in the same Order.
This makes it difficult for merchants that randomly need to turn On and Off the Sales Tax feature to accommodate customers that need to purchase Non-Taxable Food (EBT qualified items) and Taxable General Merchandise in the same Order in a Grocery Store, Specialty Food or General Store environment. Do we have a solution for this scenario?
EBT is a sensitive issue for many customers. Therefore, the owner does not want to ask every customer, if they will be using an EBT Card for any of their purchases at the beginning of every Order. They usually find out the method of payment, after all of the items have been added into the register and payment is ready to be taken.
This Sales Tax Removal issue is causing their Cashiers to have to delete items from the Order and do separate transactions for EBT customers which significantly slows down their workflow and inconveniences their customers.