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  1. Allow Cancelation of an Invoice without notifying the customer (for payment received via check or other)

    13 votes

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    6 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Tiana commented  · 

    There needs to options for which Notifications Customers Receive. For example - if I need to remove all old active invoice from my recurring payment plans to change a transaction start date- I do not need my Customer to be notified/emailed. This has caused a lot of confusion for the customer and me. I have no way of knowing what all notifications Clover is sending to my Customers.
    It would also be nice on the Virtual Terminal if a card declines it would email that Customer.

    An error occurred while saving the comment
    Tiana commented  · 

    There needs to options for which notifications Customers Receive. For example - if I need to remove all old active invoice from my recurring payment plans to change a transaction start date- I do not need my Customer to be notified. This has caused a lot of confusion for the customer and me. I have no way of knowing what all notifications Clover is sending to my Customers.

    Tiana supported this idea  ·