I need to be able to remove a discount from a single line item when a discount has been applied to the entire order (applying a discount to each line item during the holidays is a joke!) or have the ability to make certain items exempt from discounts being applied.
I spent literally 1 and a half hours on HOLD to speak to a supervisor to have them tell me "No, we can't help you, but you can make a suggestion here...grrrr! With the first comment starting in 2021 and there has yet to be a response from Clover of any sort, or a solution presented to date is extremely sad. I don't know about you, but as a retail store that was sold on this system as being completely customizable to our needs, and being told "NO" to everything I have needed is very discouraging.
Sara Allison - Plowshare Manager supported this idea ·
At what point do they actually listen?!
I need to be able to remove a discount from a single line item when a discount has been applied to the entire order (applying a discount to each line item during the holidays is a joke!) or have the ability to make certain items exempt from discounts being applied.
I spent literally 1 and a half hours on HOLD to speak to a supervisor to have them tell me "No, we can't help you, but you can make a suggestion here...grrrr! With the first comment starting in 2021 and there has yet to be a response from Clover of any sort, or a solution presented to date is extremely sad. I don't know about you, but as a retail store that was sold on this system as being completely customizable to our needs, and being told "NO" to everything I have needed is very discouraging.
Clover, are your designers listening???