Settings and activity

16 results found

1. Changing Payment Dates

   3 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   This feature is under review.

   Thanks,
   Clover Product

   Angel Siqueiros supported this idea  ·  Sep 28, 2023

2. Recurring payment option through payment links

   9 votes

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   1 comment  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  Sep 28, 2023

3. Edit customer email address and phone number

   5 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   
   

   Can you confirm if you're on the Clover Payments Plus plan? The ability to edit a customer's profile is available today within our Essentials plan.

   
   

   Thanks, 

   Clover Product

   Angel Siqueiros supported this idea  ·  Sep 28, 2023

4. A couple suggestions that would help coming from your competition

   3 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   
   

   Thanks for your feedback. 

   
   

   Regarding #1, we'll share this with our Consumers team.

   
   

   Regarding #2, do you want to search for cards on file, first6/last4 of the card, and do you want to search for that on device, or the web dashboard?

   
   

   Thanks, 

   Clover Product

   Angel Siqueiros supported this idea  ·  Sep 28, 2023

5. IS THERE A WAY TO GET ALERT/NOTIFICATION IF CARD ON FILE VIA VIRTUAL TERMINAL IS REMOVED FROM ACCOUNT

   4 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   This will be available in a future release.

   Thanks, 
   Clover Product

   Angel Siqueiros supported this idea  ·  Sep 28, 2023

6. Collect at Club

   5 votes

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   Back Log  ·  0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  Sep 28, 2023

7. Have the ability to send an invoice or payment link that will save the credit card on file

   17 votes

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   2 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   Thank you for your feedback. This will be available in a future release.

   Thank you, 
   Clover Product 

   Angel Siqueiros supported this idea  ·  Sep 28, 2023

8. recurring payment - edit start day capability & alphabetization

   11 votes

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   Under Review  ·  0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  Sep 28, 2023

9. recurring payment options

   10 votes

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   Back Log  ·  1 comment  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  Sep 28, 2023

10. recurring payment customer notification via SMS and Email option on the dashboard

    80 votes

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    53 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Planned  ·  AdminClover Payments (Product Manager, Clover) responded

    Hello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year. 

    Angel Siqueiros supported this idea  ·  Sep 28, 2023

11. Update Customer's saved credit card info without having to charge their card.

    16 votes

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    6 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Planned  ·  AdminClover Payments (Product Manager, Clover) responded

    This feature is planned for 2024

    Angel Siqueiros supported this idea  ·  Sep 28, 2023

12. Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited

    19 votes

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    Under Review  ·  3 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Angel Siqueiros supported this idea  ·  Sep 28, 2023

13. Ability to view transactions that are contained in a closeout

    28 votes

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    6 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This will be available in a future release.

    Thanks, 
    Clover Product

    Angel Siqueiros supported this idea  ·  Sep 28, 2023

14. Customer name automatically adds to tab upon swipe.

    44 votes

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    1 comment  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Angel Siqueiros supported this idea  ·  Sep 28, 2023

15. Ability to refund & purchase before closing the transaction out

    69 votes

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    10 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Angel Siqueiros supported this idea  ·  Sep 28, 2023

16. Ability to Void transactions

    91 votes

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    7 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release.

    
    

    Thanks,

    Clover Product

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    Angel Siqueiros commented  ·  Sep 28, 2023  ·  Delete…

    This request is 4 years old and still hasn't been fixed!!! There is no logical reason to limit a VOID to 25 minutes. Most issues that require a VOID don't pop up for sometimes hours not minutes! I have dealt with multiple processors and platforms including FIserv and have never had a time restriction on a VOID earlier than the point where the transaction is batched out! The only response is a year and a half old and only claims it's planned??? This is the kind of stuff that makes people look for better options!

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    Angel Siqueiros supported this idea  ·  Sep 28, 2023