Settings and activity

15 results found

1. Changing Payment Dates

   3 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   This feature is under review.

   Thanks,
   Clover Product

   Angel Siqueiros supported this idea  ·  September 28, 2023

2. Recurring payment option through payment links

   7 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  September 28, 2023

3. Edit customer email address and phone number

   5 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   
   

   Can you confirm if you're on the Clover Payments Plus plan? The ability to edit a customer's profile is available today within our Essentials plan.

   
   

   Thanks, 

   Clover Product

   Angel Siqueiros supported this idea  ·  September 28, 2023

4. A couple suggestions that would help coming from your competition

   3 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   
   

   Thanks for your feedback. 

   
   

   Regarding #1, we'll share this with our Consumers team.

   
   

   Regarding #2, do you want to search for cards on file, first6/last4 of the card, and do you want to search for that on device, or the web dashboard?

   
   

   Thanks, 

   Clover Product

   Angel Siqueiros supported this idea  ·  September 28, 2023

5. IS THERE A WAY TO GET ALERT/NOTIFICATION IF CARD ON FILE VIA VIRTUAL TERMINAL IS REMOVED FROM ACCOUNT

   4 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   This will be available in a future release.

   Thanks, 
   Clover Product

   Angel Siqueiros supported this idea  ·  September 28, 2023

6. Collect at Club

   4 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   Thanks for reaching out. In order to assess the business opportunity here, can you please provide more details on your exact business use case? 

   Thanks, 

   Clover Product

   Angel Siqueiros supported this idea  ·  September 28, 2023

7. Have the ability to send an invoice or payment link that will save the credit card on file

   15 votes

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   0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   Thank you for your feedback. This will be available in a future release.

   Thank you, 
   Clover Product 

   Angel Siqueiros supported this idea  ·  September 28, 2023

8. recurring payment - edit start day capability & alphabetization

   9 votes

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   Under Review  ·  0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  September 28, 2023

9. recurring payment options

   9 votes

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   Back Log  ·  0 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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   Angel Siqueiros supported this idea  ·  September 28, 2023

10. recurring payment customer notification via SMS and Email option on the dashboard

    51 votes

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    21 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Planned  ·  AdminClover Payments (Product Manager, Clover) responded

    Hello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year. 

    Angel Siqueiros supported this idea  ·  September 28, 2023

11. Update Customer's saved credit card info without having to charge their card.

    15 votes

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    5 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Planned  ·  AdminClover Payments (Product Manager, Clover) responded

    This feature is planned for 2024

    Angel Siqueiros supported this idea  ·  September 28, 2023

12. Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited

    15 votes

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    Under Review  ·  2 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Angel Siqueiros supported this idea  ·  September 28, 2023

13. Ability to view transactions that are contained in a closeout

    27 votes

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    6 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This will be available in a future release.

    Thanks, 
    Clover Product

    Angel Siqueiros supported this idea  ·  September 28, 2023

14. Customer name automatically adds to tab upon swipe.

    43 votes

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    1 comment  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Angel Siqueiros supported this idea  ·  September 28, 2023

15. Ability to Void transactions

    90 votes

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    6 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release.

    
    

    Thanks,

    Clover Product

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    Angel Siqueiros commented  ·  September 28, 2023  ·  Delete…

    This request is 4 years old and still hasn't been fixed!!! There is no logical reason to limit a VOID to 25 minutes. Most issues that require a VOID don't pop up for sometimes hours not minutes! I have dealt with multiple processors and platforms including FIserv and have never had a time restriction on a VOID earlier than the point where the transaction is batched out! The only response is a year and a half old and only claims it's planned??? This is the kind of stuff that makes people look for better options!

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    Angel Siqueiros supported this idea  ·  September 28, 2023